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-   -   Can't change my avatar. (https://www.diecastaircraftforum.com/site-issues-support-section/128818-cant-change-my-avatar.html)

Justin_ 03-04-2015 08:45 AM

Can't change my avatar.
 
Everytime I try to change my avatar I get a message saying "Unable to save file." I've tried both the forum's uploader and hosting/linking from another site (imgur).

The photo is within the 125x125 and 78kb maximum requirement.

Canopy 03-04-2015 12:00 PM

Re: Can't change my avatar.
 
Got the same problem here. My avatar suddenly disappeared and when I tried to upload it again I got the same error message "Unable to save file." I also tried uploading AND linking from imgur to no avail.

My avatar also falls within the required measurements.

Canopy 03-05-2015 08:42 PM

Re: Can't change my avatar.
 
*deafening silence

So much for tech support.

make.me.laugh 03-07-2015 01:29 AM

Re: Can't change my avatar.
 
G'day all,

I'm Lou and since February 2013 I've been looking after the database for all 1/400 and 1/200 models.

Back in October 2014 the database froze. I was still able to input new models, but they would'nt show up unless you knew its ID # number. So pretty useless.

However at the end of February 2015 the whole system on here broke and froze. All the over 400 new model entries I'd done since late 2014 were deleted by the system (except for two entries). I have also been locked out of the database update page.

Furthermore the system now won't allow you to add any more models to your collection or.. allow you to change the order of your models on your lists. Or upload new avatars, or use the links to Wings900 / DAC / Scale600 either.

More worrying is that in the database of models, various 'Airlines' have been deleted (blank spaces appear where they used to be). It seems everyday more disappears datawise from this site. Likewise now variouis aircraft types are also disappearing from the database, all completely randomly.

I have on several occations tried contacting the owners MASMedia about the problems. Only last week did I get a reply with the promise it would be fixed by the end of that day... a week later and nothing...

I implore you to move your collection data to DiMA Immediately. It may not be on this site at all in days considering all the problems that keep building up on this site.

DAC / Wings900 is fine if you want to chat or sledge models (The Wild West of Modelling forums!) However if you use this to keep log of your collection then please move your collection to...

Forums - Diecast Model Aircraft

Before this site loses all your model info.

Good luck... Lou

Scipio75 04-18-2015 12:48 PM

Re: Can't change my avatar.
 
Same problem here ... avatar does not work.

Scipio

MSR777 05-02-2015 11:37 AM

Re: Can't change my avatar.
 
Mine has gone too now. Was there this AM. I saw it on another members post for a short time. I then appeared to have inherited robertjohn's one, nice Comets by the way mate! Now I haven't got one at all. Have made many attempts to restore the avatar, it just comes back 'unable to save image' Have tried resizing image, but no good :sad:

Neil.

vs-Admin 05-04-2015 11:16 AM

Re: Can't change my avatar.
 
For those of you with missing avatars, what browsers/versions are you using right now? I see that they are missing as well.

-Marie
community support

Canopy 05-04-2015 11:19 AM

Re: Can't change my avatar.
 
Firefox ver. 37.0.2
and Safari 8.0.5

Have tried both and I get the same message 'unable to save image' as others have stated.

MSR777 05-05-2015 02:57 AM

Re: Can't change my avatar.
 
What I'd like to know is how mine ended up with another member, and I inherited yet another members avatar, finally losing the ability to download an avatar at all.

Neil.

vs-Admin 05-05-2015 10:26 AM

Re: Can't change my avatar.
 
I was not able to upload an avatar either. I'll send this over to the tech team. Hang tight everyone!

~Kay

vs-Admin 05-05-2015 03:10 PM

Re: Can't change my avatar.
 
It should be working now. Can everyone try uploading an avatar?

~Kay

Canopy 05-05-2015 04:07 PM

Re: Can't change my avatar.
 
It works! Thank you for taking the time address this issue.

MSR777 05-06-2015 01:59 AM

Re: Can't change my avatar.
 
Great stuff! Thanks for taking the time to sort it out :)

Neil.

Justin_ 05-06-2015 08:52 AM

Re: Can't change my avatar.
 
Awesome! Thanks!

vs-Admin 05-06-2015 12:27 PM

Re: Can't change my avatar.
 
Always happy to help. ^.^

~Kay


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