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Old 04-12-2021, 10:51 AM   #1 (permalink)
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Default Advice re: undeliverable eBay package

Back on 10th March, I purchased a model from a seller located in Hong Kong. It was shipped 4 days later. It was scheduled to be delivered on 23rd March but when it didn't arrive with my other mail, I checked the status. It said it was being returned to sender due to insufficient address. I called the local post office & they said they would try to find it & set it aside. When I went to the post office the following day, they couldn't find it so I filled out a form for them to redeliver it if found. I spoke to my postal carrier on the 25th & she said it still couldn't be found so it was being returned to sender. I contacted the seller who replied he would send it back to me once it's received. This has been the status since 2nd April: "Your item departed a transfer airport in HONG KONG INT'L, HONG KONG on April 2, 2021 at 12:14 am. The item is currently in transit to the destination." I've no idea how long it takes packages to be delivered once they arrive in Hong Kong. Hopefully, he put his return address on the package!

What would you do? Continue waiting? Or is it possible for me to open an "item not received" case & have my money refunded? The seller's rating is 672 with 100% positive feedback.
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Old 04-12-2021, 11:21 AM   #2 (permalink)
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Default Re: Advice re: undeliverable eBay package

I once had a package in a similar status as yours for around 3 weeks.
I also had a package arrive today which took 57 days to get here, and is still stuck in 'item has left the UK and is enroute to the destination' tracking status.
Give it a couple more weeks IMO.
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Old 04-12-2021, 06:23 PM   #3 (permalink)
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Default Re: Advice re: undeliverable eBay package

Thanks. I just find it odd that it's been sitting in Hong Kong since the 2nd without it being delivered back to the seller. HK is only 427 square miles. Perhaps their mail service is not very efficient?
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Old 04-21-2021, 10:44 AM   #4 (permalink)
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Default Re: Advice re: undeliverable eBay package

Quote:
Originally Posted by KLM4me View Post
Thanks. I just find it odd that it's been sitting in Hong Kong since the 2nd without it being delivered back to the seller. HK is only 427 square miles. Perhaps their mail service is not very efficient?
Hong Kong may not be big, but it has a huge population density and has many islands, which can sometimes cause it slow down.
Have there been any updates?
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Aeroclassics please make:
Norfolk air 737-200 (VH-OZD)
Ozjet 737-200 (VH-OZU)
Air Nauru 737-300 N/C, 727-100 (C2-RN4)
Australian Air express 727-100 VH-TBS
Heavy lift 727's (RP-C8019 and 9L-LEK)
Kalitta air DC-8's
PAWA Dominicana DC-9-30 (HI965)
TAB Cargo Bolivia DC/MD-10-30 (CP-2791)
LAB 727-200 (last c/s)
Amerijet 727-200 (N495AJ) Before it got fitted with wingles. Circa 1999
Raya airways 727-200 (Last C/S)
Neptune air 727-200 (9M-NEP)
Regards, Brad.
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Old 04-21-2021, 10:53 AM   #5 (permalink)
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Default Re: Advice re: undeliverable eBay package

I wrote to him on the 13th. The model still hadn't been received so I gave him the option of cancelling the transaction, which he agreed to. It wasn't a hard to find model, it just wasn't available anywhere in the U.S. I didn't want him to go through the hassle & expense of shipping it out again at a cost to him of $30. I've since found the model elsewhere.
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Old 04-21-2021, 06:18 PM   #6 (permalink)
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Default Re: Advice re: undeliverable eBay package

For your future reference, I lived in HK for 25yrs and the postal system is incredibly efficient considering the density and complexity of the place and that they have no postcode system there. Their efficiency works for both outbound and inbound mail though at the present moment there are some delays.
Having said that, I received a package from HK today (Apr21st) in rural Ireland that was posted on Apr12th. So things are improving.
It seems your situation has been resolved though.
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