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Old 07-15-2020, 04:04 PM   #51 (permalink)
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Default Re: Waffle collectibles ignorance

Ok, I was starting to think I was the ONLY person NEVER to have issues with him. I basically exclusively buy from him these days and have made a bunch of contributions to his Collection Sales.

Basically, this is like flying with Ryanair or Easyjet - follow the rules, expect the basics (good price, good delivery schedule, good choice) and everything goes well.

If there is a problem, it's best not to be confrontational. I come from an airline customer service background. The easiest way to get someone to stop helping you is to start telling them what their job is and how unacceptable their solutions are. Make your request with some level of civility and you'll basically get a positive outcome.

That's true in life in general, not just with MW.

Just my two cents.
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Old 07-15-2020, 04:23 PM   #52 (permalink)
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Here is a background of my very first and only transaction with that rude xx

He lists a Lufthansa Modell Edition A300 at a very tempting price. I thought it is too good to be true. Not able to find the information on the listing, I ask the question. Does it come with the display case? I get a reply, with just two letters "NO". Is it wrong at this point for me to ask more questions? Thats when I asked my last and final question. Coz, I had heard about the purchase experiences from that rude guy. My final question was "Does it even come in a factory box?" . Thats it...And I still made the payment of about $200.

Guess what I recieved. Only thing that was right and true was the model. The box, yes it came in a box meant for some other Herpa Premium A300...What would you do if you were me? Return or act nice? I asked the question, didnt want to confront...Can I return it? Guess what the answer was, why dont you cheap fxcxers go find some other place to buy what you can afford.....Now, does one understand what I would have gone through....?

Some of the forum members here have known me for a long time and have had really great transactions...But with this one Rude yy, I would want to have rules relaxed on this forum to express my unfiltered verbiage...Sorry again, this is coming out of a bad experience.....

BTW, he didnt forget to put a small white printout on the HERPA PREMIUM A300 Box where it reads the AIRLINE name....
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Old 07-15-2020, 04:25 PM   #53 (permalink)
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BTW, it came with no certificate....
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Old 07-15-2020, 04:44 PM   #54 (permalink)
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Quote:
Originally Posted by vnangli View Post
My final question was "Does it even come in a factory box?" . Thats it...And I still made the payment of about $200.
So let me get this straight, you asked a question, he responded with an answer (oh no it wasn't a giant poem to make you feel special ), and then you still ordered without getting an answer to another question that was important to you. Then you receive a perfectly good model at a good price and then decide you want to return it because you didn't wait for the answer about the box. No sympathy dude.
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Old 07-15-2020, 05:04 PM   #55 (permalink)
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When you place the order for a burger, do you expect the burger to have a meat patty or do you presume it? See the analogy?

When I put my money for a LUFTHANSA MODELL EDITION plane, I dont presume what it comes packed in...The model is expected to be in a LUFTHANSA MODELL EDITION box...Anything unfair in expectation, unless the listing mentioned something about what is being sold?

Also, for $200 I didnt have the time and patience to list all the questions. What is the box shape, size, color, condition, is it made in germany or china.....blah blah.....

Now, as I mentioned in my earlier post...This is my hobby, I dont make a living..And have been fortunate enough to be in a profession to make decent money...If throw that model into a garbage bin, I will have probably forgot about it next minute....So, may have spent few more thousands of dollars on ONLY PREMIUM/MODELL EDITION airplanes thereafter...Never had a problem...Sold few MODELL EDITION Planes...Didnt hide anything..And by the way, didnt ship them in a box meant for model trains....But never miss a chance to alert anyone wanting to buy from him....Not to avoid them buying, but to keep them ready for the fun experience with him....

Any thoughts about purchasing from me others....

Last edited by arinmuk; 07-17-2020 at 02:08 PM. Reason: forum rules states names not to be taken . pl
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Old 07-15-2020, 05:18 PM   #56 (permalink)
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Originally Posted by vnangli View Post
Anything unfair in expectation?
Yes - you said the price looked "too good to be true" - it was obviously at a discount for a reason. Ridiculous to compare with a burger unless the burger was also priced at 10 cents.
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Old 07-15-2020, 05:42 PM   #57 (permalink)
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Well, I didnt worry or dont have to after that experience for having to deal with him....Thats where it all ended..Isnt mine a good resolution to rather quit the hobby than going back to him....? Need a pat on my back....

he still could have avoided being nasty...Being rude and nasty are different things, according to me....

BTW, this happened back in 2016....
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Old 07-15-2020, 05:54 PM   #58 (permalink)
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Default Re: Waffle collectibles ignorance

I don't think it is rude to respond "yes" or "no" to yes or no questions. Frankly, I find it refreshing. Get to the point, already.
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Old 07-15-2020, 05:57 PM   #59 (permalink)
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Quote:
Originally Posted by vnangli View Post
....why dont you cheap xxx find some other place to buy what you can afford........
Do you find this courteous and getting to the point? I wouldnt....

Last edited by arinmuk; 07-17-2020 at 02:09 PM. Reason: language
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Old 07-15-2020, 06:56 PM   #60 (permalink)
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Originally Posted by MDWTWA MK2 View Post
Ok, I was starting to think I was the ONLY person NEVER to have issues with him. I basically exclusively buy from him these days and have made a bunch of contributions to his Collection Sales.

Basically, this is like flying with Ryanair or Easyjet - follow the rules, expect the basics (good price, good delivery schedule, good choice) and everything goes well.

If there is a problem, it's best not to be confrontational. I come from an airline customer service background. The easiest way to get someone to stop helping you is to start telling them what their job is and how unacceptable their solutions are. Make your request with some level of civility and you'll basically get a positive outcome.

That's true in life in general, not just with MW.

Just my two cents.
I think you put it just right.

Coincidentally, I just received an unexpected package from him today. With multiple pre-orders in, I would expect retailers to just hold on to some models until they get enough to make a shipment worthwhile. After all, I paid just one reasonable shipping payment and I received a part of the order weeks ago. But I received a box today with just one model in it, even though there's still another model on pre-order (delivery still TBD). So I really appreciate that he did that as I'm sure he's eating some cost in doing so.

I don't know why some people rub him the wrong way, but I've never had issues with MW, even when sending him e-mails with inquiries.

Harvey
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Old 07-15-2020, 07:53 PM   #61 (permalink)
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Quote:
Originally Posted by C141*Lifter View Post


I don't know why some people rub him the wrong way, but I've never had issues with MW, even when sending him e-mails with inquiries.

Harvey
You are probably a blessed one....

And maybe you are right, all the collectors who have had such pleasant experience like mine had nothing else to do but to just rub him the wrong way and spend money too.....
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Old 07-15-2020, 08:15 PM   #62 (permalink)
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Man, my dealings with him have been quite the opposite! He's been a stellar retailer, and his prices and shipping have always been excellent. I've bought models from him for over 15 years.

One night, about 10 or so years ago, I went out for dinner and drinks with him. Great time! He showed me how those that came on here and complained that he went straight to verbal insults were completely full of s#$t, though.

To the OP: If you're gonna post an email, don't start with the 3rd or 4th exchange. Let's see all of them from first to last. I have a feeling you're not revealing everything. We need the "body cam footage".
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Old 07-15-2020, 08:25 PM   #63 (permalink)
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Quote:
Originally Posted by vnangli View Post
You are probably a blessed one....

And maybe you are right, all the collectors who have had such pleasant experience like mine had nothing else to do but to just rub him the wrong way and spend money too.....
Perhaps you took my use of the word "why" the wrong way. I didn't mean why do you rub him the wrong way. I meant why he gets rubbed the wrong way by some people. Replace "why" with "how" and maybe what I meant comes across better? Get it? Feel better now? Thanks for the sarcasm. Perhaps your clashes with MW erupted just like this.....

Harvey
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Old 07-15-2020, 09:13 PM   #64 (permalink)
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I've been buying from him since 2008 with no issues.
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Old 07-15-2020, 11:08 PM   #65 (permalink)
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Come on, there is never a reason to swear or say offensive things to people you do business with.
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Old 07-16-2020, 12:04 AM   #66 (permalink)
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Originally Posted by Widebody View Post
Come on, there is never a reason to swear or say offensive things to people you do business with.
If this was a sole-source of income, you'd be correct. This is a side gig for him to make a little extra scratch. Most of us WISH we could say this to our customers!

I want MW to make a Reddit page of all the moronic emails he's received from moronic, whiny collectors!
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Old 07-16-2020, 05:57 AM   #67 (permalink)
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Default Re: Waffle collectibles ignorance

One purchase with one question asked and a rude reply was enough to give this Bozo a wide berth with no more from him!
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Old 07-16-2020, 08:28 AM   #68 (permalink)
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Quote:
Originally Posted by dylan View Post
If this was a sole-source of income, you'd be correct. This is a side gig for him to make a little extra scratch. Most of us WISH we could say this to our customers!

I want MW to make a Reddit page of all the moronic emails he's received from moronic, whiny collectors!
Oh my God, yes of course! You can behave any way you want to behave, just once you’re part-time!

BTW, I’m in customer service too - I’m a professional and they pay me to provide customer service not provide whatever crosses my mind when my emotional intelligence takes a nap.
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Old 07-16-2020, 09:49 AM   #69 (permalink)
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By the way, my purchase was $350+Shipping charges of $25. I mentioned $200 in my earlier post...

When I spent this amount, I got one LUFTHANSA MODELL EDITION A300 D-AIAK KRONBERG IM TAUNUS, No certificate and came in a box meant for HERPA PREMIUM A300. And that MW writes a nasty reply??? When I requested to return the item?

This is cheating....I am glad I was able to deflect atleast 10-15 guys who were about to buy from him...I will continue to do so. Anybody who has had amazing experience over all these years with that MW want to buy the model from me for even half the price I paid, let me know. I will bring it to your door....BTW, most recently I sold one of those exact models (D-AIAK) to a member on this forum for $200 and shipping was paid by the buyer. Which included a pristine display case, certificate and even the BROWN box which is made out of the recycled paper....I believe the buyer was happy.

Put that MW out of business.....

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Old 07-16-2020, 09:50 AM   #70 (permalink)
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Oh my God, yes of course! You can behave any way you want to behave, just once you’re part-time!
Your snark fails here. This is EXACTLY what he's been doing for 15+ years and it seems to be working out, no?
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Old 07-16-2020, 09:56 AM   #71 (permalink)
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I’ve read “”MFMW” in this thread so many times, I swear we’ve got a new Joe Exotic and Carol Baskin story here.
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Old 07-16-2020, 09:57 AM   #72 (permalink)
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Originally Posted by vnangli View Post
Anybody who has had amazing experience over all these years with that MFMW want to buy the model from me for even half the price I paid, let me know. I will bring it to your door....
No thanks. I'd rather pay full price to MFMW and keep him in business.
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Old 07-16-2020, 10:09 AM   #73 (permalink)
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I’ve read “”MW” in this thread so many times, I swear we’ve got a new Joe Exotic and Carol Baskin story here.
Ouch, did it hurt you.....Sorry

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Old 07-16-2020, 10:15 AM   #74 (permalink)
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No thanks. I'd rather pay full price to MW and keep him in business.
Okay, thanks for letting me know....Atleast we both were courteous to each other, right?

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Old 07-16-2020, 11:18 AM   #75 (permalink)
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Your snark fails here. This is EXACTLY what he's been doing for 15+ years and it seems to be working out, no?
Not my point. Please read my response to you again if you need. Happy collecting!
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Old 07-16-2020, 11:19 AM   #76 (permalink)
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Originally Posted by dennypayne View Post
So let me get this straight, you asked a question, he responded with an answer (oh no it wasn't a giant poem to make you feel special ), and then you still ordered without getting an answer to another question that was important to you. Then you receive a perfectly good model at a good price and then decide you want to return it because you didn't wait for the answer about the box. No sympathy dude.
^^^this


Isn’t it amazing that there’s even multiple comments about this? Common sense would dictate you wouldn’t buy something BEFORE having all questions answered.
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Old 07-16-2020, 11:25 AM   #77 (permalink)
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Isn’t it amazing that there’s even multiple comments about this? Common sense would dictate you wouldn’t buy something BEFORE having all questions answered.
He can't even get his story straight whether he paid $200 or $350...suffice to say I don't believe his account of the email chain either, just like dylan says, he's probably "neglecting" to post where he got obnoxious first.
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Old 07-16-2020, 11:56 AM   #78 (permalink)
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He can't even get his story straight whether he paid $200 or $350...suffice to say I don't believe his account of the email chain either, just like dylan says, he's probably "neglecting" to post where he got obnoxious first.
aah you on MW's payroll...?? Seems like I prick someone and someone else has the itch....Want to check out the invoice? see the picture attached...Oh by the way, $400 D-AIAK box is also attached...

Now, the reason I post these details is to keep others considering to purchase from MW to be aware of what they might end up dealing with....Keep this thread alive, it gets one more customer walking away from MW. This is when, I wanted to courteously return the "right item in the wrong box" back to the MW...., that he was going to loose the $350 that he made out of this model and started cursing me...Get the point??? Didnt add the shipping charge I paid by the way. But, you should get a sense of what I am ready to spend and what I expect....

Oh by the way, I have bought atleast three HERPA PREMIUM HANOVER EXPOs from three different members on this forum (stillair is one of them), close to $2500 spent on three models..Never had any problems..Again, why do I mention these...Majority of customers are like me, they will spend the money for an item they want. But the expectation is also for a respectful transaction. It is the mutual respectful response too, that I think I pay for.....Oh keep this thread live!!!

I have moved on since then (early 2016), do you think bashing MW is my full time activity....My collection is very very specific, you have a Lufthansa Modell Edition you want to sell...Let me know, even if it is north of a $1000..But make sure you ship it in the right box and content this item was originally made with, once I pay for it....Not like the 10cent patty...
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Old 07-16-2020, 12:30 PM   #79 (permalink)
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Recently Crownvic contacted me to check if I had any A300 to sell. This is the piece I have that I didnt want pass it on....I politely replied saying, I do have a A300 but didnt want to sell....

Crownvic , this is the piece I got from the MW. And you might start rolling on the floor laughing at the price I paid..Yupp, $419....Want to buy???

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Old 07-16-2020, 12:33 PM   #80 (permalink)
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Originally Posted by vnangli View Post
aah you on MW's payroll...?? Seems like I prick someone and someone else has the itch.....


I'm not the one posting paragraphs full of whining. And no, I just spend lots of money with MW. And guess what? I've gotten many emails that were really short and to the point from him too, and it didn't hurt my feelings.

Quote:
Originally Posted by vnangli View Post
I have moved on since then (early 2016)
Really? Keeping invoices from 2016 just to show how hurt you are???
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My holy grails:

Sun Country 727-200 late 1990's colors
Alrosa Tu-154 latest colors / Tu-134 old colors
Yamal & Interjet SSJ-100
Kenya Airways 737-800 New colors

Flown on: A300/310/319/320/321/332/333/343/380 AN24/28/38/148 ATR42/72 B190
B717/722/732/3/4/5/7/8/9 B741/744/752/753/762/763/764/772/773/788/789 C206/208/402
CR1/2/7/9 D8S D93/4/5 DHC2/3T/7/8-200/Q400 Do228/328J E110/120/135/140/145/170/175/190
F50/100 JS31 L10/15 L410 MD11/82/83/87/88/90 RJ85 S340 SSJ100 Tu134/154 Yak42

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Old 07-16-2020, 12:39 PM   #81 (permalink)
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Quote:
Originally Posted by dennypayne View Post


I'm not the one posting paragraphs full of whining. And no, I just spend lots of money with MW. And guess what? I've gotten many emails that were really short and to the point from him too, and it didn't hurt my feelings.



Really? Keeping invoices from 2016 just to show how hurt you are???
Seems like you live with piles of paper and store everything physical...I am sorry if you are from the baby boomer generation. Didnt you see the screenshot closely? its an email attachment screenshot I sent. It is called Yahoo app used on my ipad and has a good search feature..Need any help? let me know.

Ofcourse, I was butthurt dealing with that MF that I want others on this thread also read and understand the proof of MWs cheating business...Get it??

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Old 07-16-2020, 12:47 PM   #82 (permalink)
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Default Re: Waffle collectibles ignorance

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Need any help? let me know.
Nice try - I'm a Gen X network engineer and I also know how to unclutter my email inbox (in fact, I do it with a shell script). But by all means, do go on, this is quite entertaining.
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Old 07-16-2020, 01:10 PM   #83 (permalink)
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Default Re: Waffle collectibles ignorance

I don’t think finger pointing and false accusations here are bolstering anyone’s case...Bottom line is if you buy from him and you follow his strict rules you will be fine.. however the minute you deviate or ask a single question about your order get ready to deal with a backlash of potential harsh responses, some may find offensive and sarcastic..As pointed out some have dealt with him for years with no issues while most others have had a negative experience and won’t return..
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Old 07-16-2020, 02:12 PM   #84 (permalink)
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Default Re: Waffle collectibles ignorance

So much Butt Hurt lately in collecting..
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Old 07-16-2020, 02:52 PM   #85 (permalink)
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Default Re: Waffle collectibles ignorance

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Nice try - I'm a Gen X network engineer and I also know how to unclutter my email inbox...
Okay, you dont need help there, but a little awareness might help....It is good to keep a track of your money trail...Now in the guise of uncluttering mail box, you hide the money you earn and spend...Thats a different story man...I cant help you there...Hey what is that Shell script? is it some kind of tortoise shell...?

This is enlightening and entertaining..No doubt about it...See where we started? and you and I have known each other a little better..By the way, I work as a janitor/floor mopper in an orthopedic company here in the midwest..So, way behind you when it comes to computer skills then...Good chatting with you..

Last edited by vnangli; 07-16-2020 at 02:59 PM.
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Old 07-16-2020, 02:56 PM   #86 (permalink)
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Default Re: Waffle collectibles ignorance

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So much Butt Hurt lately in collecting..
Only if it is about MW and his disrespectful responses I have had for asking some sincere questions...Thats where it starts and ends.....
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Old 07-16-2020, 04:08 PM   #87 (permalink)
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Default Re: Waffle collectibles ignorance

I have always had good experiences with Waffle Collectibles. Being the economy class collector I am, they have made collecting possible with the competitive prices and awesome deals that i have taken advantage of now and again. The collection sales, JC wings sales, and scratch and dent deals are my favorites.
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Old 07-17-2020, 12:52 PM   #88 (permalink)
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Default Re: Waffle collectibles ignorance

Everytime I read one of these "is Waffle rude?" threads, I think of this classic scene from The Thick of It. The last line nails it: "This could be from anyone!"

https://www.youtube.com/watch?v=g11vhZS_OUg

Last edited by comptonsid; 07-17-2020 at 12:55 PM.
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