07-03-2012, 11:07 AM
Senior Insane Collector
Join Date: Mar 2010
Location: Rio de Janeiro, Brazil
Re: Brazilian Post/Customs: believe it or not!
Last week I received this message from ebay:
Important message for our customers in Brazil
Thanks for shopping on eBay. We're committed to providing a great customer experience. That's why we wanted to contact you right away. We recently learned that there are Brazilian customs procedures that may have delayed the delivery of your purchase. We respect these customs procedures, so we wanted to give you some tips on what you can do.
We recommend you stay in touch with your seller during the delivery period. If you haven't received your item, please contact Customer Support.
When you contact us, mention that you're a Brazilian customer with a transaction over 45 days old and need help due to longer than expected shipping delays. You'll be transferred you to a specialist that can provide to you information relevant to your purchase.
When you leave Feedback for your seller please remember that the shipping time may have been impacted by public action.
If you've already received your item, you don't need to do anything.
Thanks again for shopping on eBay. We look forward to your next visit.
the first aviation website in Brazil (since 1994)
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