Originally Posted by Upkeep

I have to agree 100%.

The unsettling part of the new Western's packing is the 'roulette' one plays when ordering one of their beautiful Connies. To make matters worse, there is NO source for a replacement when one does arrive busted. Western really needs to work on that part of their business big-time -- either fix the boxes; or create a replacement parts department; or both.

Sadly, that is what has kept me away from their models.