Phoenix - Just Not Good Enough - DA.C
 

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Old 11-07-2019, 06:10 PM   #1
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Default Phoenix - Just Not Good Enough

Received this junk yesterday. Missing nosewheel and wings half stuck on by a kid. Really??

It'll be nice when it's finished..
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Old 11-07-2019, 06:17 PM   #2
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Default Re: Phoenix - Just Not Good Enough

Phoenix can be really hit and miss that’s for sure. Will you be returning it?
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Old 11-07-2019, 06:27 PM   #3
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Default Re: Phoenix - Just Not Good Enough

So heartbreaking to see this crap QC.
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Old 11-07-2019, 06:28 PM   #4
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Absolutely. I'd spotted the nose gear prob and searched the packaging for the other tyre with a view to just fitting it myself, no bother.

Then I spotted the really glaring quality drop off, so that was that. Pity really because the rest of the model is excellent. I've also looked at other examples for sale on ebay that have been assembled properly, so I hold out hope a swap for a decent example is possible. Either that or a refund.
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Old 11-07-2019, 07:28 PM   #5
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Originally Posted by Skylarker View Post
Absolutely. I'd spotted the nose gear prob and searched the packaging for the other tyre with a view to just fitting it myself, no bother.

Then I spotted the really glaring quality drop off, so that was that. Pity really because the rest of the model is excellent. I've also looked at other examples for sale on ebay that have been assembled properly, so I hold out hope a swap for a decent example is possible. Either that or a refund.
You’d kinda hope the retailer would have the decency to check the model before sending it. Quite disappointing if you ask me, they make you pay for shipping to return it as well don’t they?
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Old 11-08-2019, 03:03 AM   #6
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Not in this case - looks like they pay. Agree with your point about them checking before posting, though. It's obviously defective, nothing subtle about it!
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Old 11-08-2019, 05:36 AM   #7
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Default Re: Phoenix - Just Not Good Enough

The argument about retailers checking every model they send out goes around and around and around. I've been in ARD when they're shipping out hundreds of models every other day. They do their best, but alas some duds unfortunately get through. The question should be asked, why are they allowed to leave the factory in that condition.
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Old 11-08-2019, 09:09 AM   #8
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Default Re: Phoenix - Just Not Good Enough

Yeah they just don't seem to care now days!
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Old 11-09-2019, 08:46 AM   #9
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Respect to Aircraft Model Store (https://www.aircraftmodelstore.co.uk/), they've been really good about it and I should hopefully receive an acceptable replacement. It does seem Phoenix have a bit of a rep with this though, so buyers beware.
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Old 11-09-2019, 11:27 AM   #10
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Default Re: Phoenix - Just Not Good Enough

I would cross my fingers and toes every time I had to unbox my new Phoenix orders when they arrived. You never knew how issue/issues your precious long awaited models where gonna turn out.
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Old 11-09-2019, 12:35 PM   #11
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Default Re: Phoenix - Just Not Good Enough

Quote:
Originally Posted by Washer&Dryer View Post
Yeah they just don't seem to care now days!
We actually don't care at all, and I even pay my workers extra to drop kick each model before boxing it, to be sure they arrive in pieces!!
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Old 11-09-2019, 12:40 PM   #12
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we actually don't care at all, and i even pay my workers extra to drop kick each model before boxing it, to be sure they arrive in pieces!!
That's a good one
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Old 11-09-2019, 04:50 PM   #13
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Quote:
Originally Posted by aklein707 View Post
Quote:
Originally Posted by Washer&Dryer View Post
Yeah they just don't seem to care now days![IMG class=inlineimg]https://www.diecastaircraftforum.com/images/smilies/cry.gif[/IMG]
We actually don't care at all, and I even pay my workers extra to drop kick each 4model before boxing it, to be sure they arrive in pieces!!
😂😂😂
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