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Old 05-14-2019, 12:03 AM   #1
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Question Unable to contact Aircraft Model Store - UK

Hi,


Does anyone knows, if there is some issue with Aircraft Model Store, UK. I have been trying to contact them regarding my order since Thursday, I have sent them several emails, left messages on their website and through Facebook messenger and have been calling the two phone numbers listed on their website, but there is no response.
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Old 05-14-2019, 03:36 AM   #2
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Default Re: Unable to contact Aircraft Model Store - UK

Usually they respond to my emails in 24hr but there have been times when it took them almost a week to reply. I was never able to reach them by the phone.
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Old 05-14-2019, 12:10 PM   #3
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Default Re: Unable to contact Aircraft Model Store - UK

If it helps any, they've just sent me an email updating my order status, they're about to ship some models to me.
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Old 05-14-2019, 01:12 PM   #4
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Default Re: Unable to contact Aircraft Model Store - UK

Thank you all for taking out time to respond - I just got an email from them.
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Old 05-14-2019, 02:04 PM   #5
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Default Re: Unable to contact Aircraft Model Store - UK

Hey everyone! I'm sorry about the delay experienced to any emails/calls in the past week or so. We were quite busy the past week and myself and my colleague were in and out of the office due to some unforeseen commitments which put us behind slightly. All is back to normal now. I'd like to reassure everyone that no orders were delayed due to it.

If anyone has an issue feel free to call on 0161 818 7300 or email as I am catching up until 9pm!
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