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Old 06-03-2017, 07:04 AM   #1 (permalink)
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Default A beginner's paint peeling problem

I just got my first model yesterday, a gemini jets British airways 787-8. The model was nice, but I found a paint bubble on the vertical stabiliser, I touched it (morbid curiosity) and a small piece of paint fell off.. ( the small stain on the vertical stabiliser in the photo) I was worried, because this was my first model. Does it matter? Should I just paint on the damaged spot? I will be grateful if anyone reply to this post.
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Old 06-03-2017, 09:04 AM   #2 (permalink)
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Default Re: A beginner's paint peeling problem

Welcome to the world of collecting! Unfortunately stuff like this just happens, every collector has a few models in their collection with small defects like this. If it really bothers you, you could try and exchange it for a new one but in my opinion thats not that big of a defect. I definitely wouldn't paint over it though, it'll stick out even more because the paint will be raised and the white probably won't match the white used by Gemini.
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Old 06-03-2017, 09:29 AM   #3 (permalink)
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Thank you for replying. I was bothered by the imperfection, but your response madd me feel much better.
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Old 06-04-2017, 05:15 PM   #4 (permalink)
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Default Re: A beginner's paint peeling problem

This model should still be available. I'd ask for an exchange. The price these toys are going for, these imperfections shouldn't happen.
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Old 06-05-2017, 12:56 AM   #5 (permalink)
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Thank you for replying, but I am not exactly sure how to exchange the model for a new one. Do I go to gemini jets, or the retailer?
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Old 06-05-2017, 02:20 AM   #6 (permalink)
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Default Re: A beginner's paint peeling problem

Hi and welcome to the forum !

There is a few people around here having the same types of problem, this is what was mentioned to another member just today.....

Just send it back !!
Make sure the seller knows exactly what the problem is in words and pics of the affected area tell them you want a replacement and that it should be checked for this problem BEFORE they try and ship it out to you again, and if they cant supply one without this problem , " Please refund my money !!"

If the retailer is very local to you take it down to them and show it to them, if it was a online purchase email them with pics and explain what happened after you7 received it.. don't let it hang around for days or weeks contact them ASAP
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Old 06-05-2017, 11:03 AM   #7 (permalink)
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Thank you?, I think I will take it to the retailer tomorrow. The last question is, will that be too late? ( I purchased it last Thursday) Will the retailer suspect that I damaged the model? I have the receipt though.
Any answer will be much appreciated.
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Old 06-05-2017, 11:35 AM   #8 (permalink)
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Default Re: A beginner's paint peeling problem

Quote:
Originally Posted by PNR1:200 View Post
Hi and welcome to the forum !

There is a few people around here having the same types of problem, this is what was mentioned to another member just today.....

Just send it back !!
Make sure the seller knows exactly what the problem is in words and pics of the affected area tell them you want a replacement and that it should be checked for this problem BEFORE they try and ship it out to you again, and if they cant supply one without this problem , " Please refund my money !!"

If the retailer is very local to you take it down to them and show it to them, if it was a online purchase email them with pics and explain what happened after you7 received it.. don't let it hang around for days or weeks contact them ASAP
With all respect Gordon, as far as i can see on the pictures this has nothing to do with the "problem" you refer to.
This, in my opinion, probably happened when the tail was inserted in the fusilage. Possible the worker used too much friction to insert the tail into the fusilage causing the paint to "shift" leaving the bubble as TS mentioned.

The paint bubble stayed on the model and when TS peeled it, it came off.
Probably a manufaturer error. If the retailer is not willing to change this model into another copie, try to repair it which should not be that hard to do
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Old 06-05-2017, 03:15 PM   #9 (permalink)
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Default Re: A beginner's paint peeling problem

Keggest--welcome to the hobby!

Most of us buy most of our models from online merchants. If your merchant is a local store, by all means, take the model back for exchange, you don't even have to worry about shipping it back! Explain the situation. This is a hobby, so merchants know you'll likely be wanting more models. Your case is certainly within the exchange-return parameters of most eBay sellers, for instance. I'd be surprised if the merchant didn't exchange the model.

Bubbled or peeling paint is intolerable on a new model. Customers refusing to accept them helps make clear to manufacturers that they need to pay attention to quality control.

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Old 06-05-2017, 04:23 PM   #10 (permalink)
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Thank you for your passionate and kind reply,Jim. I will certainly take it to the model store tomorrow and see if l can get an exchange.
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Old 06-07-2017, 10:43 AM   #11 (permalink)
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The store staffs were very responsible, they gave me a replacement when I went to the store today. I appreciate all the people who replied me. I was going to accept the fact that I just got a defected model, but your reponses helped me make the right decision!
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