Never expected this from Gemini Jets ! - DA.C
 

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Old 08-16-2015, 08:18 AM   #1 (permalink)
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Default Never expected this from Gemini Jets !

Hello folks , i recieved Gemini Jets 748 Air China and i posted a thread on it too on which you all showed interest and m glad .Model is just great but i had an issue with its landing gears because their quality is quite low and many of the guys here who bought this model would agree to this.
We all respect everybodys opinion , we discuss and raise our voice so that things get improved since we are spending hefty amount. Me being a loyal customer of Gemini Jets i , wrote a note in comments section on their official facebook page to ' re release or make the 748 landing gears quality better in future 'since many 748s are in pipeline by Gemini .i exercised my right fully so thereby against my will Gemini admin deleted my commets twice and blocked me just for raising this pety issue . I have been observing this behavior by Gemini Jets on their facebook page with other loyal customers as well which is comdemnable totally . If we cant raise our contention then where else we can put our case ? I am literly quite disappointed by Gemini Jets attitude !
Your comments and suggestions are welcomed .Regards !
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Old 08-16-2015, 08:47 AM   #2 (permalink)
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Default Re: Never expected this from Gemini Jets !

Actually I think that's what could be expected from most of these diecast manufacturers

Guess their not ready for social media if they get butt hurt over some simple constructive criticism from a loyal customer

And do they really think collectors look at FB pages for diecast that much to get scared about such a post ? If anything they've damaged their reputation more now because now theres a thread out there on the net about the issue AND their poor customer service

It would have been easier and looked better for them to come out and say there working on it but never actually improve it like all the other manufacturers promise
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Old 08-16-2015, 08:53 AM   #3 (permalink)
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Default Re: Never expected this from Gemini Jets !

You have every right to complain as the quallity of the landing gear isn't very good. the model i purchased also had poor landing gear, but i was lucky that i could choose gear from another model though i did have to check three lots to get a good set. This isn't good enough on a large expensive model like this and very poor on Gemini's part for not recognising your complaint. NOT A GOOD ATTITUDE GEMINI!!!
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Old 08-16-2015, 08:55 AM   #4 (permalink)
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Default Re: Never expected this from Gemini Jets !

Why dont you use the contact formular on their website for stuff like that? GeminiJets Online - Contact Us
I feel like this would be a much more welcomed and professional way than posting on a facebook wall.
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Old 08-16-2015, 11:08 AM   #5 (permalink)
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Default Re: Never expected this from Gemini Jets !

Since when did a customer need to be "professional" when dealing about a product they bought and a faulty product at that, seems to me society is a$$ed way about these days, what will it be next, we'll need to start thanking them for taking our money and just put up with defective products ?

Deleting posts rather then dealing with them and certainly blocking the poster so the problem goes away is extremely unprofessional from a company that says their "made for collectors, by collectors"
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Old 08-17-2015, 04:56 AM   #6 (permalink)
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Default Re: Never expected this from Gemini Jets !

Quote:
Originally Posted by Ukrainian_Falcons View Post
Actually I think that's what could be expected from most of these diecast manufacturers

Guess their not ready for social media if they get butt hurt over some simple constructive criticism from a loyal customer

And do they really think collectors look at FB pages for diecast that much to get scared about such a post ? If anything they've damaged their reputation more now because now theres a thread out there on the net about the issue AND their poor customer service

It would have been easier and looked better for them to come out and say there working on it but never actually improve it like all the other manufacturers promise
I agree absolutely , many collectors know that GJ qulaity is going down in ters of tweeks and they are not willing to listen to their customers in any case just like in my case !
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Old 08-17-2015, 04:59 AM   #7 (permalink)
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Default Re: Never expected this from Gemini Jets !

Quote:
Originally Posted by simon65 View Post
You have every right to complain as the quallity of the landing gear isn't very good. the model i purchased also had poor landing gear, but i was lucky that i could choose gear from another model though i did have to check three lots to get a good set. This isn't good enough on a large expensive model like this and very poor on Gemini's part for not recognising your complaint. NOT A GOOD ATTITUDE GEMINI!!!

yes i second you mate .same here as well .i had to choose between 4 and all of them some what same quality . Few major collectors on youtube channels are also complaining about GJ recent 748 landing gears quality after spending some serious chunk of $$ . i dont know in which world GEMINI is living !
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Old 08-17-2015, 05:26 AM   #8 (permalink)
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Default Re: Never expected this from Gemini Jets !

careful folks... your posts here may be deleted as well
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