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-   -   A Message on FB from JC Wings (https://www.diecastaircraftforum.com/1-200-scale-model-aircraft/120676-message-fb-jc-wings.html)

JeffinMass 04-02-2014 10:48 AM

A Message on FB from JC Wings
 
Dear Collectors of the JCWings XX2751 Cathay Pacific B777-300ER Asia's World City:
Sorry for this late announcement, but you may already have recognized that there are 2 versions of front landing gears for the mentioned CX models. In fact, there are about 80 pieces of the AWC 777 in the market, unfortunately, come with a wrong, longer than normal, front magnetic landing gear, as shown.
As a solution, we are happy to send you the correct version front landing gear completely free of charge. If you find yours is with the wrong gear, please just send an email to the following temporary address:
jcwings.replacement@hotmail.com
In the email, please state clearly your 1) name, 2) mailing address, 3) how many front landing gears are needed and, 4) from which distributor do you get the model.
After receiving your email, the correct version landing gears will be shipped out in 2 weeks, using simple, non-tracking air mailing service.
Finally, thanks very much for your support to our products, and please accept my deepest apology for causing all the inconvenience.
Best regards,
JC Wings

callume190 04-02-2014 10:54 AM

Re: A Message on FB from JC Wings
 
Has been announced by mr JC himself:)

marcuswong 04-02-2014 11:02 AM

Re: A Message on FB from JC Wings
 
Announced by Willy yesterday,anyway thanks for your forward to DAC :D

crownvic 04-02-2014 11:23 AM

Re: A Message on FB from JC Wings
 
http://www.diecastaircraftforum.com/...x-777-awc.html

Garuda747400 04-02-2014 04:35 PM

Re: A Message on FB from JC Wings
 
I hope mine is all good.

smanish 04-02-2014 05:27 PM

Re: A Message on FB from JC Wings
 
Checked and its perfect. Thanks for the alert, would have never noticed and also good customer service by JC Wings.

First time I am hearing a recall on defective part in a model aircraft.

Retroguy 04-02-2014 06:03 PM

Re: A Message on FB from JC Wings
 
Customer support...this is nice.

peter chin 04-02-2014 09:42 PM

Re: A Message on FB from JC Wings
 
Quote:

Originally Posted by JeffinMass (Post 1099619)
Dear Collectors of the JCWings XX2751 Cathay Pacific B777-300ER Asia's World City:
Sorry for this late announcement, but you may already have recognized that there are 2 versions of front landing gears for the mentioned CX models. In fact, there are about 80 pieces of the AWC 777 in the market, unfortunately, come with a wrong, longer than normal, front magnetic landing gear, as shown.
As a solution, we are happy to send you the correct version front landing gear completely free of charge. If you find yours is with the wrong gear, please just send an email to the following temporary address:
jcwings.replacement@hotmail.com
In the email, please state clearly your 1) name, 2) mailing address, 3) how many front landing gears are needed and, 4) from which distributor do you get the model.
After receiving your email, the correct version landing gears will be shipped out in 2 weeks, using simple, non-tracking air mailing service.
Finally, thanks very much for your support to our products, and please accept my deepest apology for causing all the inconvenience.
Best regards,
JC Wings

Jeff,
I don't see anything on Facebook about this message.
https://www.facebook.com/pages/JC-Wings/101065039942780

Do they have another Facebook page ?
Thanks
Peter

ascari 04-02-2014 09:51 PM

Re: A Message on FB from JC Wings
 
Quote:

Originally Posted by peter chin (Post 1099750)
Jeff,
I don't see anything on Facebook about this message.
https://www.facebook.com/pages/JC-Wings/101065039942780

Do they have another Facebook page ?
Thanks
Peter

This should be it, Peter

https://www.facebook.com/pages/JC-Wi...84603631767123


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