Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue - DA.C
 

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Old 09-11-2013, 03:53 PM   #1
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Default Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

I made a thread about the paint cracks already a years ago, but now that doesn't seem to be only problem anymore, so I decided to make a thread to warn others, and maybe ask if anyone else is experiencing similar things?

So here are the paintcracks:





Not sure if they're gotten bigger or not.

Tire cracks, almost all of the tires are cracked:





I dont know what is this, but these parts were very firmly attached to the model when I got it, this model has not taken any hits or been dropped or anything, but still, the vert. stablizier just literally fell off on its own when I picked the model from the shelf, the engines also came off.



One thing what I noticed just now, there's a small dent in the fuselage and it seems to be afterwards painted over with different shade of white, and I'm definitely not done anything to this model, so this has been done in the factory? Not really noticeable, but still.



And finally, here's where model has been for the whole time, in the shelf with other models, some plastic some diecast, some older some newer, and from almost every major manufacturer, and yet every other model is in perfect shape like they are just out of the box, so It can't really be caused bad storing conditions?


This model seems to be really cursed!

I wonder what will happen next? My bet is that it will yellow so much that it'll look like a banana.

But seriously, just wanted to point out that I''m very disappointed with Herpa.
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Old 09-11-2013, 04:22 PM   #2
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Given what I have heard (and experienced myself) with Herpa customer service here and elsewhere ...
I would suggest you call them ... You may be surprised at what they do and say !!
(They have excellent customer service.)

HERPA Miniaturmodelle GmbH - Online - Contact

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Old 09-11-2013, 10:10 PM   #3
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Yeah - Herpa have a brilliant customer service and I second what Buddy said.
Its important that you let them know as it could be a issue with a particular batch. Herpa have a nasty habit of replacing faulty models so you might just get lucky and get another improved version......

thats what I call customer service......
ahem!
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Old 09-11-2013, 10:49 PM   #4
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Plastic all the way! Yellowing BUT absolutely NO cracks & rots in years to come err, right?
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Old 09-11-2013, 10:51 PM   #5
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Plastic model = cheap toy
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Old 09-11-2013, 10:57 PM   #6
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Quote:
Originally Posted by Umpire View Post
Plastic model = cheap toy
Subjective bud.. look at Herpa Premium's $$$.
Also the recent Hogan & the new GJ plastic shows some promises on detail & accuracy.
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Old 09-12-2013, 01:21 AM   #7
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

Hi:

Well, I can say Herpa has a good customer service. At least they have provided me supplies for cracked tires. Now about the paint of your model, well, I don't know how to say. Perhaps this happens due temperature changes.

I can see you live in Helsinki and I imagine a very cold weather up there most part of the year. Do you use any heat system to keep your house warm? I don't know, I am just guessing.

I have a couple of DC-10's (KLM & Lufthansa) and so far they look good. I have check them once again but that means I have to pull them out of box.

Quote:
Originally Posted by Umpire View Post
Plastic model = cheap toy
Really? If they are so cheap, I suggest go and build your own Lufthansa fleet including any Herpa Premium affordable to you. Just sayin'
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Last edited by Yogurtlite; 09-12-2013 at 01:29 AM.
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Old 09-12-2013, 01:38 AM   #8
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

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Originally Posted by Yogurtlite View Post
I can see you live in Helsinki and I imagine a very cold weather up there most part of the year. Do you use any heat system to keep your house warm? I don't know, I am just guessing.
Yeah in the winter the temperature can drop to -25C (-13F) outside, but in my house the heating is good and it never drops below 23-25c (75F) indoors.
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Old 09-12-2013, 01:41 AM   #9
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

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Yeah in the winter the temperature can drop to -25C (-13F) outside, but in my house the heating is good and it never drops below 23-25c (75F) indoors.
And what happens when you are not in home? Do you keep the heater on or off? If you turns off the system, perhaps the dropping temperatures could affect your model as you show to us.
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Old 09-12-2013, 02:44 AM   #10
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

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Originally Posted by Yogurtlite View Post
And what happens when you are not in home? Do you keep the heater on or off? If you turns off the system, perhaps the dropping temperatures could affect your model as you show to us.
The heating is always on, I live in an apartment house and in the winter the heat is on on default, you don't have to do anything, theres multiple radiators that heat up automatically.
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Old 09-12-2013, 02:00 PM   #11
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

I only had one tail coming off on one of my Herpa DC-10's, but no cracked tyres (Yet)..

Maybe the room is too dry?
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Old 09-12-2013, 02:27 PM   #12
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

The paint problem is called “Crazing”. The giveaway is the dry lake bed effect, which is clearly visible in the photographs. The most likely cause is the base coat and clear coat expanding and contracting at different rates due to temperature fluctuations in shipping or storage.

The tires, OTOH, look like classic dry rot, but this applies only to rubber and not plastic.

Short of getting Herpa to replace the model, the only solution is a Code 3 repaint and a tire replacement. Or stick the model on the back shelf and learn to live with it.

Last edited by JetA1; 09-12-2013 at 02:37 PM.
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Old 09-12-2013, 02:38 PM   #13
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Default Re: Problems with Herpa DC-10, paint cracks, tire cracks, faulty glue

I think I would bin it if I could get a replacement.
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