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Old 03-21-2013, 06:52 PM   #1
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Exclamation Beware buying Herpa200 AA B727 Astrojets on eBay

Hi:

Today I received this model and there is no way you can call this a "very good condition" item. I won't give the seller's identity, also I don't use to post this kind of threads but this time I really don´t have the mood for jokes.

The item was purchased via eBay, article was described as "a very good condition". But this just can't be described in that way, not even in a long shot. You will see in the pictures how awfuly this model was "repaired" and also has a missing accessorie (tail skid). The plane came in the original box but also the stand is missing, not mentioned on the description. Also has some tarnished areas over the fuselage.

This one is about to take next flight back from where its comes (New Jersey). It doesn´t worth $50 usd, not in this "very good condition". Someone is selling this on eBay, had 5 of them and only 2 left for sale. So, you are aware. Don't waste your money.








What a stupid way to ruin a model.
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Old 03-21-2013, 06:57 PM   #2
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Sorry to hear about this ebay purchase transaction for you. I think the proper condition = "AS IS", no way is that 'very good condition'.
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Old 03-21-2013, 07:08 PM   #3
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

By the way, did the ebay seller post the model pics on their ebay listing? I hope they didn't post pics of a 'mint' condition model to mislead you?
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Old 03-21-2013, 07:18 PM   #4
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Looks as though you've definately been 'done over' with this model. My little nephew could make a better repair job than that. Definately a get your money back job.
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Old 03-21-2013, 07:25 PM   #5
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Quote:
Originally Posted by T7_4ever View Post
By the way, did the ebay seller post the model pics on their ebay listing? I hope they didn't post pics of a 'mint' condition model to mislead you.
Well, somehow he/she did it. At least the model in the listing pictures has the tail skid, mine doesn't have it. I already sent a message to the seller, hope soon I receive an answer, get the model shipped back and get my money back.

The seller has a 100% possitive feedback, and that gives me a breath, but who knows. I wonder why a top rated seller sells a model like this one and with that description.

The big problem for me is that tomorrow I will travel due holiday reasons, I'll be out of home until April 1st and during next week I won't be able to have contact with the seller. I really wish tonight I had an agree with the seller.
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Old 03-21-2013, 09:00 PM   #6
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Yogurtlite, I'm sorry about your terrible experience with this purchase. I would feel just awful if that happened to me. We put trust into a seller and of course our hard-earned dollars.

Thanks for the fair warning and really hope you get things sorted out soon.
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Old 03-21-2013, 09:17 PM   #7
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

The horizontal stab looks positively HORRIBLE. That model is no where near mint condition, much less 'good' condition.
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Old 03-21-2013, 09:58 PM   #8
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

So sorry to hear about that terrible transaction. I'm just curious, what exactly happened to that tail section? I understand you probably don't know what caused the damage, but was it reattached somehow or just filed down after being been damaged? It looks like a metal model, is it metal or is it plastic? Either way, it looks awful. I wish you good luck in getting return gone.
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Old 03-21-2013, 11:16 PM   #9
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

A sorry state with this bird, this should not be even in market if the first place.
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Old 03-21-2013, 11:22 PM   #10
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Hi:

The model is a single solid metal piece, a die cast model. No track of reglued parts or broken stabilizer, just a missing tail skid and no stand included. This looks more a kid's toy, playing with silver paint and brushing it all over the stabilizer. SO AWFUL!!!
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Old 03-22-2013, 08:52 AM   #11
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

This is another fool advertising as good to very good when this is a piece of junk:

Pacmin Pacific Miniatures 1 100 Boeing 777 House Colors Display Model | eBay
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Old 03-22-2013, 09:05 AM   #12
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I'm not quite sure but I believe this release didn't feature a stand. I had one a long time ago and it didn't came with one either.
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Old 03-22-2013, 09:09 AM   #13
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

...YIKES! awful, dad's everywhere teach your kids that dad's toys are off-limits. Seriously, I'm sorry for you. I can imagine your disappointment after purchasing this model, anxiously awaiting for it's arrival the same way you wait for Christmas day to open up your presents to find...this. No excuse, I would go for a full-refund or shread the seller's reputation to pieces. Please do let us know how things worked out. And again, I'm sorry for your bad experience.
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Old 03-22-2013, 04:47 PM   #14
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Angry Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Having way too much time on my hands I had to investigate this.
Maybe this is the item(s) still on eBay.
http://www.ebay.com/itm/Herpa-Boeing...-/310616105548
Pretty nasty stuff, if there's more like this from the seller. If this is how it comes from the factory, Herpa has really hit the skids!
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Last edited by teilbjorgensen; 03-22-2013 at 04:50 PM. Reason: link error
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Old 03-22-2013, 05:05 PM   #15
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Here is a pic of mine to compare:




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Old 03-22-2013, 05:15 PM   #16
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I have seen on ebay.com two Hapag Lloyd 727 from two different sellers with repairs exactly like this your. Here are pictures of the models. These items are still on ebay.
http://www.ebay.com/itm/HERPA-1-200-...item20d05d8720

http://www.ebay.com/itm/Herpa-Hapag-...item2a2ad507f2




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Old 03-22-2013, 07:39 PM   #17
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Quote:
Originally Posted by alfly.200 View Post
I have seen on ebay.com two Hapag Lloyd 727 from two different sellers with repairs exactly like this your. Here are pictures of the models. These items are still on ebay.
Very interesting. Looks like a batch left the factory after a bodged repair on several of them? My guess is something went amiss with the fixing of the horizontal stab - and rather than bin the batch affected they quietly 'repaired' em (in this manner) and shipped them out. I'm guessing Herpa wasn't even aware as they are pretty hot on this kind of thing. In fact it might be worth the original poster getting in touch with them to see what their customer service has to say about it, particulalrly as there are other examples of the defect out there, old model or not.
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Old 03-22-2013, 10:59 PM   #18
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Yikes.

Whether or not the factory had a hand in the models poor condition, the seller clearly and willfully misrepresented the item, and worse yet, hid the damage from bidders. First off, it's against eBay rules to put an item up for auction and use stock photos, or worse, borrow someone elses photos of the same item and your experience is the reason for this. I believe it's ok to use stock photos for fixed price listings though when the items are described as new.

If it were me, I would tell the seller it's up to him to make this right. I would demand he pay return shipping and have him either find you a replacement or issue a refund. If he doesn't respond or refuses, neg the **** out of him and file a dispute with Paypal. If he does pay return shipping and makes things right with a refund/replacement - I'd leave him positive feedback...even though he doesn't deserve it.

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Old 03-22-2013, 11:13 PM   #19
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Sorry you have to deal with this non-sense. That repair job is beyond horrific. At least you contacted the seller right away. Just hope he dosnt try and pull a fast one by saying you must have broken it after you received it.. I doubt it will go that far but you never know.. If you paid through paypal you might notify them as well... Good luck in resolving this issue and try not to worry about this during your vacation.. Go have fun...
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Old 03-23-2013, 03:28 PM   #20
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Hello friends:

I have made contact with the seller and gave me the proposal to not send back the item and receive the full refund. Sounds fair, but there is no point keeping a damage model. At least for me there isn't.

What do you suggest? I have been reading all your comments and I really appreciate your help. Also watched and read the links you showed up here and I noticed one thing. All of these damaged B727's are in sale by New Jersey sellers, how curious.

Quote:
Originally Posted by vertigo View Post
I'm not quite sure but I believe this release didn't feature a stand. I had one a long time ago and it didn't came with one either.
Dear Vertigo: let me tell you, i think the model comes with a stand. Must be polished, shiny and has this silver looking like the one in the attached photo. Correct me if I am wrong.
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Old 03-23-2013, 06:01 PM   #21
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Make a custom model of it.



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Old 03-23-2013, 07:40 PM   #22
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Quote:
Originally Posted by Yogurtlite View Post
Hello friends:

I have made contact with the seller and gave me the proposal to not send back the item and receive the full refund. Sounds fair, but there is no point keeping a damage model. At least for me there isn't.

What do you suggest? I have been reading all your comments and I really appreciate your help. Also watched and read the links you showed up here and I noticed one thing. All of these damaged B727's are in sale by New Jersey sellers, how curious.
Full refund + keeping the item is about as good as it gets from a seller. It says a lot when the seller doesn't even want to shell out $15 to get the model back, meaning he thinks it's worth less than that and he's probably right. Glad you got it worked out and good luck finding a replacement.
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Old 03-24-2013, 08:57 AM   #23
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Wink Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Yes, that repair is disgusting. I would have assumed that if it was done at the factory, the silver would have been applied as a spray job. What I'm looking at reminds me of an amateur brush job with silver paint that was far too thick. The ridge just below the horizontal stab on the polished rudder looks like it could have been the result of modeller's masking tape. The HL one shown as well really confuses this issue for me. Perhaps it really was done by some hack at the factory.

Regardless, I'd get the money, wait till it clears the bank, and just send the model back even though the seller didn't request it.

As far as feedback is concerned, I'm a bit lost as to what I would do. The model was [email protected], but the seller fully co-operated in a refund. That's an odd position to be in.
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Old 03-24-2013, 07:16 PM   #24
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I have an extra AA 727-100 for sale which I haven't listed on ebay.

Its new in box, but to be honest the model comes with some blemish on the fuselage. Both of this model I have comes with blemish. Everything else is ok.
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Old 03-24-2013, 07:54 PM   #25
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I got an Herpa LH 727 model from someone one ebay who said the samething in the add they listed. Not happy to say the least.

Paypal case will be opened and neg feedback left to ruin their 100% feedback.
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Old 03-25-2013, 04:18 PM   #26
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I think everyone needs to be a little bit careful jumping on the sellers. It is just possible that they have not checked what they presumed were 'new in box' models (yes, I know they should!). Have then listed them as new, MIB, whatever, using stock pics - only for this flaw to be revealed. As it's across multiple versions of this model it is almost certainly a factory fault. Therefore it is just possible that sellers are unaware that the models are carrying these issues. I'm just saying, is all. :-)
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Old 03-25-2013, 04:50 PM   #27
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I'm wondering if this could also be a tooling issue. Wether a cracked mould, foreign contamination deposited on the mould itself. Once the hot molten metal is poured on the mould you won't be able to notice anything until the parts are pulled from the mould. Sudden abrupt temp changes, molding cycles etc. can create all this issues. However; that's why you have quality control dept. Unless they have none. Just sayin' =0(
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Old 03-25-2013, 07:59 PM   #28
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I can totally understand if 'Retailers' do not have the time to open the box and ensure/verify the model is in great condition for being a "new" model. However, if we are talking about 'private' sellers like myself; there is no excuse/reason that we can't take 1 minute to open the model box to inspect the "pre-owned" model prior to shipping.
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Old 03-26-2013, 12:38 AM   #29
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

I'm a friend of the seller and I'll give them the benefit of the doubt 99% of the time. Things just happen that are beyond their control. Latent factory defects and abuse by shipping companies are just a couple. But I have to agree with T7_4ever - there is no excuse for an eBay seller to send out a model like this. On no less than three occasions in the last few months, I've had sellers message me that they found a defect with a "MIB" item that I won. A lot of people wouldn't be happy with that news, but it tells me I'm dealing with an honest seller. As for the seller in the topic of this thread, I think positive feedback is appropriate. I would just include a quick note that the item was damaged and the seller refunded.

A word about how eBay rules apply here: If the model in the OP was an auction style listing, then the seller must include pictures of the actual item. For fixed price listings of new items, I believe it's permissible to use stock photos. I could see how that loophole could be exploited buy an unscrupulous seller.

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Old 03-30-2013, 02:29 AM   #30
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Default Re: Beware buying Herpa200 AA B727 Astrojets on eBay

Just sent my answer to the seller about his proposal, I can hear just air.......

I really don't want to level up to reclamation but 3 days without response give me a bad hunch, I'll wait until next Monday. Also the 14 days return policy expires next Friday, so by then I hope I'd worked it out with the seller my refund.

My other problem is, what am I supposed to do with that model? I don't have the tools to use it as a donor neither the time and abilities to make a custom from it. If I keep the model, anyone here would be interested to acquire it?

I don't know if Herpa, any distributor or the seller himself tried to fix the model. Man, that work is an insult to collectors. This was not a factory process result, someone just pretend to fix the model but did a terrible job. No excuses.
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