![]() | |||||
| |||||
|
|
#1 |
|
Master Collector
Join Date: Jan 2008
Location: CYUL
Age: 23
Posts: 844
|
The contact number on their internet site is 866-468-6573 but when I dial that number, I get an automated response saying that the number is not in service.
Does anybody have the correct phone number? |
|
|
|
|
|
#2 |
|
Retailer
Join Date: Jul 2008
Posts: 16
|
I am not sure what the issue was... but our number is working fine at this time. We only answer with a live person Mon to Fri 8AM to 5PM with a break for lunch. You can leave a message and someone will call you back or try to call between 8 and 5 PST. You can also e-mail me and I will do my best to support any issues you may be having.
Doug
__________________
Get Great Prices and Customer Service at www.justplanefun.com |
|
|
|
|
|
#3 | |
|
Master Collector
Join Date: Jan 2008
Location: CYUL
Age: 23
Posts: 844
|
Quote:
I don't know why the number wasn't working, but I sent an email and my question was answered within the hour. Thanks AZ |
|
|
|
|
|
|
#4 |
|
i need more space
Join Date: Sep 2006
Posts: 6,858
|
Doug is on the boards? WOW! =)
__________________
|
|
|
|
|
|
#5 |
|
Complete Wacko!
Join Date: Oct 2007
Location: Toronto
Posts: 4,556
|
Doug, cool that you are now on the boards....Does justplanefun have the following
![]() 1. Herpa AC 744 2. Herpa Saudia 744 Asking this because sometimes the items shown are not really there ![]() |
|
|
|
|
|
#6 |
|
Retailer
Join Date: Jul 2008
Posts: 16
|
It is good to be here! I'll try to check in as often as I can and welcome any questions.
As far as item availability goes...if it shows "in stock" we should have it on the shelf ready to ship. "Back ordered" items are usually on their way... but each manufacturer has a different track record of letting us know what is discontinued and gone...so we do our best to get the items that we can't get out of our system, but with over 9500 different models in our active inventory... it is a full time job keeping up with new releases and discontinued models. Feel free to e-mail me and I can usually give a pretty good ETA for anything showing as back ordered. Can you private message me the Herpa numbers on the ones you are interested in. We have a Herpa 1:200 Saudi 744... but want to make sure I'm giving you info on the right models. Doug
__________________
Get Great Prices and Customer Service at www.justplanefun.com |
|
|
|
|
|
#7 |
|
Complete Wacko!
Join Date: Oct 2007
Location: Toronto
Posts: 4,556
|
Thanks I'll PM you. I've heard nothing but rave reviews about JPF.
|
|
|
|
|
|
#8 | |
|
Retro Randy
Join Date: Apr 2006
Location: Seattle (West Seattle)
Age: 50
Posts: 3,678
|
Quote:
![]()
__________________
|
|
|
|
|
|
|
#9 |
|
Complete Wacko!
Join Date: Oct 2007
Location: Toronto
Posts: 4,556
|
|
|
|
|
|
|
#10 |
|
i need more space
Join Date: Sep 2006
Posts: 6,858
|
count me in too. almost everything that i have came from JPF! Doug was probably sick of my countless emails back a couple months ago haha. i havent bought anything lately as i dont have money =(
but i DO need some hasegawa 1:200 737-800s Doug!!!
__________________
|
|
|
|
|
|
#11 |
|
Retro Randy
Join Date: Apr 2006
Location: Seattle (West Seattle)
Age: 50
Posts: 3,678
|
Well, he's certainly heard from me lately - regarding that *&#$%&^!@ IF200 Delta L-1011!
![]()
__________________
|
|
|
|
![]() |
| Thread Tools | |
| Rate This Thread | |
|
|