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Old 05-01-2008, 10:07 PM   #11
Jet-X
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Default Re: Faulty JetX Qantas Q400 model

Quote:
Originally Posted by chen1681 View Post
I have experienced contacting DW's "customer services" for request some replacments and got a good response. Try the following links and get some help there

Dragon Care - Global Access Service System
He emailed and demaded a replacement model. We do not stock replacement models. We kindly offered, at our cost, to ship out replacement parts free of charge. Instead we got a nasty email demanding a replacement model and anything less is unacceptable.

Therefore he'll get nothing.

As a side note - all future Q400 models have all new blister pack designs (that was a design flaw) starting with the South African Q400.
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