Quote:
Originally Posted by chen1681
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He emailed and demaded a replacement model. We do not stock replacement models. We kindly offered, at our cost, to ship out replacement parts free of charge. Instead we got a nasty email demanding a replacement model and anything less is unacceptable.
Therefore he'll get nothing.
As a side note - all future Q400 models have all new blister pack designs (that was a design flaw) starting with the South African Q400.