Hi Lollo
sorry to hear about your dilemma. I have bought models from this seller and found I had no problems with him. I found him to be really fast and effecient with his shipping, package usually arriving at my door within a week or so of purchase.
I can't really suggest any other way of resolving your situatuion with this seller without repeating what every one else has said, so good luck and make sure you let us know how this
problem
was resolved.