Quote:
Originally Posted by hugo
Hi Lollo
Sorry to hear of the problem but it may well be that the parcel is sitting in what is called a "dead letter office" somewhere in the postal network in Italy. In the old days parcels would be returned to sender if they couldn't be delivered - now unless you have given specific instructions to get the parcel returned and AGREE to pay return postage nothing is done and it just sits there. This seems to be happening a lot in Italy and packets don't get through. Unless insurance is part of the purchase price everybody loses. As this parcel WAS insured UML can claim and get a refund from the HKG Post Office - but it can take a few months!
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Hi Hugo, I know what you're talking about, unfortunately this things could happen, the strange thing is that the seller didn't answer me until today, maybe it's in a "dead letter office" but I can't know it. As the HK post office answered me now the ball is in the sender hands, I've done all was in my possibilities to find the parcel but without success; it's time for a sender cooperation I think.
For the moment I'm the loser, and few months - at this time - are not so much for me.
Did you have some more problems with the italian post service until our last one? Sincerly from the "CP case
" I didn't have new problems, maybe some really slow delivery but all the packages I was waiting for, finally arrived.
I'll keep you informed about this story, ciao!
Lollo