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Originally Posted by aeroplane.ru
I have sent umpteen emails, and made numerous phone calls to Aeroclassic/Collectors Aircraft Models over the last 2 months, and have received not a single reply, nor had a message returned. Their website says they are open during business hours, yet answering machine is permanently on.
Well it's not my loss, but rather theirs that they don't have the common decency to reply to enquiries which could net them quite a bit of business. I have now taken it elsewhere.
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Good for you...I have been looking at these forums now for about 4 months and signed up myself in May. One thing that I have learned is that AK (Owner of Aero Classics) thinks he is god of the 1:400 scale models market and bashes every new model manufactures that come onto the market. It surprises me that he can reply to everything on these forums but cannot even answer e-mails that are sent to him on his website. And ever since he changed it from aeroclassics.info to aeroclassics.net the feedback button does not even work. Don't get me wrong his models are of good quality and I have 4 of them myself but I really don't understand his true business practice.