A Manufacturer's Perspective - Page 4

goldy · 03-29-2008, 11:14 PM

Quote:

Originally Posted by gospodin

Ewww...my respect for you just plummeted, PW.

How could you avoid the Paris Hilton tape? It seems to be attached to every spam that is sent via hotmail. She is a skinny little rat, to be sure.

Peewee

N. Eberhard · 03-29-2008, 11:30 PM

Yeah PW, no respect here either bro. However, it could be regained after you treat me to a pitcher of micro-brew at the Tacoma Hooters AND introduce me to Ms. Svetlana.

goldy · 03-30-2008, 02:22 AM

Quote:

Originally Posted by N. Eberhard

Yeah PW, no respect here either bro. However, it could be regained after you treat me to a pitcher of micro-brew at the Tacoma Hooters AND introduce me to Ms. Svetlana.

Hey, when we going to do that? The lovely Svetlana is now living in NY but may be here by July. She is working her way west. Moscow, NY, Seattle.

Peewee

aklein707 · 03-30-2008, 04:23 AM

Just spent last evening at Shanghai Hooters!
Much better scenery than Tacoma's would have to offer!

nosegear · 03-30-2008, 04:36 AM

Hey Groover 158,just Keeping The Count,hehe #155

L-1011-Heavy · 03-30-2008, 01:01 PM

Quote:

Originally Posted by aklein707

Just spent last evening at Shanghai Hooters!
Much better scenery than Tacoma's would have to offer!

There Is Now A Hooters Next To Av World. Landing Strip Is Still There Too.

N. Eberhard · 03-30-2008, 02:10 PM

Quote:

Originally Posted by aklein707

Just spent last evening at Shanghai Hooters!
Much better scenery than Tacoma's would have to offer!

No doubt AK. If I wasnt so dedicated to my customers then I would blast off to China for a week, but I know if I do then I would NEVER catch up here!

N. Eberhard · 03-30-2008, 02:11 PM

Quote:

Originally Posted by goldy

Hey, when we going to do that? The lovely Svetlana is now living in NY but may be here by July. She is working her way west. Moscow, NY, Seattle.

Peewee

july sounds great! Assuming I am still here in the Puget Sound area.

goldy · 03-30-2008, 02:29 PM

Quote:

Originally Posted by N. Eberhard

july sounds great! Assuming I am still here in the Puget Sound area.

Ha! I could be dead by July!

Peewee

gospodin · 03-30-2008, 03:30 PM

Quote:

Originally Posted by goldy

Ha! I could be dead by July!

Peewee

From the way you and Nick talk, the Sea-Tac area doesn't sound too healthy

goldy · 03-30-2008, 10:59 PM

Quote:

Originally Posted by gospodin

From the way you and Nick talk, the Sea-Tac area doesn't sound too healthy

We are financially sound. Boeing and MircoSoft are still going strong. Several large Internet companies recently opened offices here. Lufthansa just began Seattle to Franfurt service. The economy is good here. The biggest problem that I see is that with the combined bean farts from Nick and what with my taco belching our wonderful air quality has gone the way of the Goony Bird.

Peewee

N. Eberhard · 03-31-2008, 02:40 AM

Sorry PW...I did not realize the fumes were reaching all the way from Port Orchard to your neck of the woods. Guess I better lay off the Taco Bell and Guinness 7 days a week, huh?

goldy · 03-31-2008, 02:57 AM

Quote:

Originally Posted by N. Eberhard

Sorry PW...I did not realize the fumes were reaching all the way from Port Orchard to your neck of the woods. Guess I better lay off the Taco Bell and Guinness 7 days a week, huh?

You and the pulp and paper mills in Tacoma are the two major causes of our air pollution here in the Puget Sound region. I think that when they blew up the Asarco plant a few years ago they should have considers blowing up your butt too! Oh well, the prevaling winds do blow from Pt Orchard toward Seattle. Fart away, Slickster, for I have gas masks that I bought down at the Army surplus store.

Peewee

N2272V · 04-07-2008, 01:02 PM

Quote:

Originally Posted by Groover158

I am sure that this would have to have been posted here before, but I stumbled apon this tonight. Me thinks that this is what the manufacturers really think about the collectorate.

BTW, I actually felt a little 'ill at ease' watching this.

And please note a caution regarding offensive language used in this video.

YouTube - Jet-X Models owner tells it like it is

Great video and testimony to how Brian REALLY feels about his customers; thanks for posting the video; you cannot find a better example of arrogance and condescension. I hadn’t seen this one before.

You go Brian, don't hold anything back!

N2272V · 04-07-2008, 01:19 PM

Quote:

Originally Posted by crownvic

Goldy was right about his comments. Well as some of you know, I happen to have a little pull with Gemini, and I do mention what the buzz is on the forums, and at first the attitude made by collectors for collectors was 100% true...But all the nitpickers and whiners blew that...Try sitting on the phone like Zach did for years and listening to some geek who took out a micrometer and measured the cockpit window slanted .0001 of a millimeter to one side and all he wants is his money back ..Hey I paid $325.00 15 years ago for a Premium LH 747 and its turned yellow. Herpa has done absolutely nothing to replace it after countless letters..no emails back then... And I am not alone on that one...Yes there are issues when a model comes and the gears are broken off, corrections are made to the packageing and hopefully it wont happen again.

Jet-X right on the money with the video expressing his frustration too...There is a simple solution, get some investors with about 100K and start your own company and see how long you last....

ADI/ Gemini would not be in business today without large airline orders...The collectors only represent a small percentage of their business...Quit whinning over a 30.00 piece of metal and go buy the competitors if theirs is better...It absoluetly amazes me how worked up people get...Now if you will excuse me
I have to decide on more important things like whether to watch American Idol or Dancing with the Stars, while eating my Arbys Beef and Cheddar.....Decisions.... Decisions

What is more fascinating with this debate is watching manufacturers whine like little cry babies over the finicky comments from the tiny handful of collectors who are part of the micrometer crowd and act like it is the majority opinion.

However, if not for this "finicky" crowd, Gemini would still be making models with ugly engines, ugly seams in the tails and landing gear more illustrative of a toy than a fine collectors item and Herpa would still be producing those ghastly toys with the HUGE landing gears.

If not for those nitpickers, I am doubtful this hobby could have progressed the way it has. But thanks to the nitpickers and a manufacturer who actually started raising the bar on the standards, we’d still be getting stuff that looked more like toys than highly detailed collector models.

The bottom line is that MOST of the manufacturers of these TOYS have the maturity of a small child and the egos of Saddam Hussein.

Carry on; I'd love to see a YOUTUBE video of you guys talking about your competition next.

N2272V · 04-07-2008, 01:49 PM

Quote:

Originally Posted by aklein707

Just spent last evening at Shanghai Hooters!
Much better scenery than Tacoma's would have to offer!

Pervert......

Jet-X · 04-07-2008, 06:47 PM

Quote:

Originally Posted by N2272V

Great video and testimony to how Brian REALLY feels about his customers; thanks for posting the video; you cannot find a better example of arrogance and condescension. I hadn’t seen this one before.

You go Brian, don't hold anything back!

It's aimed at guys like you Jim - the biggest vocal hypocritical opponents on these forums, yet my biggest customers by having others buy Jet-X models for them.

L-1011-Heavy · 04-08-2008, 04:32 AM

Quote:

Originally Posted by N2272V

What is more fascinating with this debate is watching manufacturers whine like little cry babies over the finicky comments from the tiny handful of collectors who are part of the micrometer crowd and act like it is the majority opinion.

However, if not for this "finicky" crowd, Gemini would still be making models with ugly engines, ugly seams in the tails and landing gear more illustrative of a toy than a fine collectors item and Herpa would still be producing those ghastly toys with the HUGE landing gears.

If not for those nitpickers, I am doubtful this hobby could have progressed the way it has. But thanks to the nitpickers and a manufacturer who actually started raising the bar on the standards, we’d still be getting stuff that looked more like toys than highly detailed collector models.

The bottom line is that MOST of the manufacturers of these TOYS have the maturity of a small child and the egos of Saddam Hussein.

Carry on; I'd love to see a YOUTUBE video of you guys talking about your competition next.

Well Put!
I Also Find It Fascinating That The Micrometer Crowd Are Supposed To Be A "Minority" Yet We See Models Improve Over The Years.
It's Even More Fascinating The Manufacturers Act Like They Don't Give A **** About Us, But Yet We Hear Them Wine About Us.
One Thing's For Sure. This Hobby Is Rife With Hypocrasy & I Gaurantee You, It's Not The Collectors...

I'd Also Like To Point Out If You Are In Business, Expect Complaints, Often From Those Who Have No Idea What They Are Talking About.
If You As A Business Person Roll With The Dices, There Is Potential For Growth.
I'd Hazard To Say Half The Collectors That Quit Did So Out Of Shock & Frustration From Manufacturers Antics & The Ensuing Threads.
Where's The Joy In A Hobby If Your Favorite Model Maker Treats You Like Garbage?

JustPlaneCrazy · 04-08-2008, 06:21 AM

Quote:

Originally Posted by L-1011-Heavy

I Also Find It Fascinating That The Micrometer Crowd Are Supposed To Be A "Minority" Yet We See Models Improve Over The Years.

So, let me get this correct, you think that manufactures never see the flaws themselves and would not correct them unless people like you made such a fuss on a forum?

Your arrogance knows no bounds.

L-1011-Heavy · 04-08-2008, 06:37 AM

As Does Yours...

L-1011-Heavy · 04-08-2008, 06:46 AM

BTW Todd If You Treat Your Customers Like This Do You Think They Will Buy Furniture From You?
You Believe The People In This Hobby Are Different Because They Are Addicted?
A Wise Man Once Said, "The Minute You Believe You Are Worth Too Much, You Are Not Worth One Penny"
People Have Different Tolerance Levels. Collectors Only Respond Negatively To The Negative Things They See, Hear & Read.
You Have Been A Huge Part Of That Negativity.
To Be Truthful & Fair, I Have Been Too, But Unlike You, Not Towards PEOPLE Towards STUPID MODELS.
I Have Been In All Kinds Of Business Since Childhood. Retail, Wholesale, Hotel, Studio... All Sorts.
One Common Denominator. Treat Your Customers Well, Take Their Crap, Modify Your Business Model, Succeed.
Treat You Customers Like Garbage, See Immediate Results.
Addicted Collector Or Not, Everyone Has A Tolerance Level.
This Is Why People Go.

goldy · 04-08-2008, 11:06 AM

Quote:

Originally Posted by L-1011-Heavy

BTW Todd If You Treat Your Customers Like This Do You Think They Will Buy Furniture From You?
You Believe The People In This Hobby Are Different Because They Are Addicted?
A Wise Man Once Said, "The Minute You Believe You Are Worth Too Much, You Are Not Worth One Penny"
People Have Different Tolerance Levels. Collectors Only Respond Negatively To The Negative Things They See, Hear & Read.
You Have Been A Huge Part Of That Negativity.
To Be Truthful & Fair, I Have Been Too, But Unlike You, Not Towards PEOPLE Towards STUPID MODELS.
I Have Been In All Kinds Of Business Since Childhood. Retail, Wholesale, Hotel, Studio... All Sorts.
One Common Denominator. Treat Your Customers Well, Take Their Crap, Modify Your Business Model, Succeed.
Treat You Customers Like Garbage, See Immediate Results.
Addicted Collector Or Not, Everyone Has A Tolerance Level.
This Is Why People Go.

Very large companies hire focus groups to view and test their products. Feedback is gained and improvement occurs. Every time I attend a movie at the local theater I receive an email from them shortly thereafter, they seeking my opinion on how I found the service, the prices, and how clean was the theater. Customer feedback is most valuable to any business.

Where you the collector might be better served is to continue to provide your unsolicited feedback to both the manufacturer and to the retailer, who will in turn convey your collective feedbacks to the distributor or beyond. The manufacturer should welcome this stream of information if, as you suggest, he wishes to both grow and to improve is product offering.

Peewee

fazeman · 04-09-2008, 12:37 AM

03-29-2008, 11:30 PM	#152
N. Eberhard Dr. Diecast I presume? Join Date: Jul 2000 Location: Spokane, WA Age: 44 Posts: 3,227	Re: A Manufacturer's Perspective Yeah PW, no respect here either bro. However, it could be regained after you treat me to a pitcher of micro-brew at the Tacoma Hooters AND introduce me to Ms. Svetlana.

03-30-2008, 04:23 AM	#154
aklein707 Complete Wacko! Join Date: Jul 1999 Location: Sanya, Hainan, People's Republic of China Posts: 3,592	Re: A Manufacturer's Perspective Just spent last evening at Shanghai Hooters! Much better scenery than Tacoma's would have to offer! __________________ Enjoying aviation from a "TSA-free Zone"!! Take the money-grab & deceit out of our hobby, and bring back ethics and quality!! Just say NO to BluNutz/Junk-X/First Choice/C&C/IF400/AV400/Magic/5stars & any Big Birds (real or fake)

03-30-2008, 04:36 AM	#155
nosegear Senior Collector Join Date: Feb 2006 Location: sydney Age: 36 Posts: 294	Re: A Manufacturer's Perspective Hey Groover 158,just Keeping The Count,hehe #155 __________________ view my collection http://www.diecastaircraftforum.com/...tion-4370.html

03-31-2008, 02:40 AM	#162
N. Eberhard Dr. Diecast I presume? Join Date: Jul 2000 Location: Spokane, WA Age: 44 Posts: 3,227	Re: A Manufacturer's Perspective Sorry PW...I did not realize the fumes were reaching all the way from Port Orchard to your neck of the woods. Guess I better lay off the Taco Bell and Guinness 7 days a week, huh?

04-08-2008, 06:37 AM	#170
L-1011-Heavy The Heavy One Join Date: Feb 2005 Location: Toronto, Canada, Eh? Trijets & Landors 4 EVER Age: 45 Posts: 4,368	Re: A Manufacturer's Perspective As Does Yours... __________________ *The Heavy Armada* *"In The Absence Of Excellence, There Is Only Mediocrity."*

04-08-2008, 06:46 AM	#171
L-1011-Heavy The Heavy One Join Date: Feb 2005 Location: Toronto, Canada, Eh? Trijets & Landors 4 EVER Age: 45 Posts: 4,368	Re: A Manufacturer's Perspective BTW Todd If You Treat Your Customers Like This Do You Think They Will Buy Furniture From You? You Believe The People In This Hobby Are Different Because They Are Addicted? A Wise Man Once Said, "The Minute You Believe You Are Worth Too Much, You Are Not Worth One Penny" People Have Different Tolerance Levels. Collectors Only Respond Negatively To The Negative Things They See, Hear & Read. You Have Been A Huge Part Of That Negativity. To Be Truthful & Fair, I Have Been Too, But Unlike You, Not Towards PEOPLE Towards STUPID MODELS. I Have Been In All Kinds Of Business Since Childhood. Retail, Wholesale, Hotel, Studio... All Sorts. One Common Denominator. Treat Your Customers Well, Take Their Crap, Modify Your Business Model, Succeed. Treat You Customers Like Garbage, See Immediate Results. Addicted Collector Or Not, Everyone Has A Tolerance Level. This Is Why People Go. __________________ *The Heavy Armada* *"In The Absence Of Excellence, There Is Only Mediocrity."* Last edited by L-1011-Heavy; 04-08-2008 at 06:58 AM.

04-09-2008, 12:37 AM	#173
fazeman Setting The Pace Join Date: Jan 2005 Location: Virginia Beach, Va. Age: 49 Posts: 1,805	Re: A Manufacturer's Perspective