smanish

I recently purchased this item and it arrived with following defect. The sender claims defect in transit and it was insured so we are making a claim to the post office. Hopefully sender will resolve this soon, otherwise you will know.

My question is what sort of thing can make this kind of paint damage. Its seems like the model was placed in very hot weather and paint could not expand, tearing the layer?

Any other remedies or fixes?

jasonsw

Wow... This issue have been brought up on previous post with IF200 British Airways Union Flag. The paint chips away... On top of displaying under extreme heat, many argued that it was QC issue.

On that thread, you can also note B744 without a door being printed... R2 was it? Tarnishing of metal is another problem that was raised...

That IF200 PA Billboard is a beauty. Wishing you the best.


More Pictures of IF200 Pan Am B741 BILLBOARD;
http://www.diecastaircraftforum.com/...billboard.html

__________________
Jason S.W.


Airport Diorama Under Construction

List of My Collection

View Jason's Fleet

Newest Arrivals

crownvic

Going after the post office is not fair...they did not damage this model...If it arrived smashed and the box had visable damage then you would have a valid complaint..Not trying to be critical, but similar small claims such as this will only contribute to a rate increase!

__________________
***SOON CELEBRATING 50 YEARS OF CONTINUOUS STUPIDITY AND STILL FOLLOWING NOT LEADING***
"Hey Andy, unless we get some Police Package Crown Victorias, I'm quitting, and you can have your bullet back!"
And yes, I did do Aunt Bea,,,she was great!

jasonsw

I agree with Russ. These issues have been discussed previously as mentioned earlier.

__________________
Jason S.W.


Airport Diorama Under Construction

List of My Collection

View Jason's Fleet

Newest Arrivals

hansonator69

I hope the cracking wasn't from hitting a wall because of a test gone wrong. (*cough airbus*)

__________________

My Collection: http://www.wings900.com/modeldatabase/mycollection/collection-14590.html
My Wishlist: http://www.wings900.com/modeldatabase/mycollection/wishlist-14590.html

HoganCollector

it got exposed to high heat right? so feeze it! i bet thatl fix it lol jk jk

smanish

The sender claims that he inspected before shipping and other then taking his words that it got damaged in the mail, I really have no proof. Hence the reason for posting the pics here, to get some expert opinion. I now know that it doesn't seem like the mail issue but who knows. It could have set on cargo tarmac with my box on the top for 8 hrs!!

Anyway since I don't have a proof, I need to follow what sender says to get this resolved.

Thanks guys
SOM

mjabbasi

There is no way that damage such as that could have occured during transit. Had it been bashed around or thrown about which is the only logical explanation for damage to such things taking place, you have have gotten a few broken engines and landing gears as well. It would require alot of force to create a crack such as the one you've shown.

What about the foam packing shell, are there any visible signs of damage? That would indicate alot too.

__________________
Moin Abbasi

Brad

That is maybe the fuselage mold seam. I would demand a refund!

__________________
Brad

Agent X20

Have seen this once before where the plastic coating that covers the IF747 cracks/scars.. ..... looks rather likes Mrs Agents stretch marks.. this has to do something with the variance in temperature where the metal must be expanding and contracting underneath the surface of the plastic..

Some sort of guidance here from Inflight would be good* as many of my models are stored in the loft, freezing in winter and a sauna in summer... I certainly would not be a happy bunny if I came back to see them all cracked..

This isnt a problem with the postage... however if this model never came out of its packaging, would the seller have seen or noticed the cracks?

__________________

Agent X20

aradrom

Contact Inflight directly and they are really good in possibly replace the model.
Here's their e-mail inflight200@hotmail.co.uk
And here's the guy that can get you a replacement, Don Kaylor from Jetstreams.
Good luck.

__________________
My wish list:
Herpa Premium B747-400 KLM "City of Atlanta"

I like everything that flies...except flies...

gottols

Wow man, you are killing me !

Agent X20

You wait till you see Mrs Gottols....

Expecting Inflight to replace a model - that will be intresting then if in twenty years all the Jumbos have cracked... seems poor Don is up for it then..!! I would just like a little guidance as to how any 'cracks' can be avoided before it happens....

__________________

Agent X20

gottols

Wow, you are absolutely correct Agent , Spot on !!

Agent X20

Am still trying to work out where in the world has contours that close together..!! I am sure she must have slept on an OS map and that the ink has seeped in to form a tatoo on her middle bit...

__________________

Agent X20

smanish

The seller is ebay - virginfans
from hongkong and he said he filed a complaint with hongkong post for damage! And he said you need to wait for 2-3 months for the claim processing. He is asking me to do the same with US Post department. Decided to raise the issue with Paypal claims resolution. Will that get me anywhere? Your 2 bits please...

__________________
Cheers,
SOM

http://www.diecastaircraftforum.com/...tion-6184.html

crownvic

Again non of this damage is shipping related...Paypal, US Post Office or Hong Kong Post should not be liable....sorry

__________________
***SOON CELEBRATING 50 YEARS OF CONTINUOUS STUPIDITY AND STILL FOLLOWING NOT LEADING***
"Hey Andy, unless we get some Police Package Crown Victorias, I'm quitting, and you can have your bullet back!"
And yes, I did do Aunt Bea,,,she was great!

Agent X20

Surprise surprise.. most probably salvaged out of some bin then... (bit like my damaged DC8...) .. all I got was.. 'its a plane'.. 'it has wings'... 'I didnt say it was new'... (yer kind of expect them to be new when yer looking at a dealer)

Smanish.. I would put it down to life... or deal with Paypal on it... what hes angling for you to do is... nothing .. wait 2-3 months for a claim that never happens and then when you realise you have been duped... yer claim with Paypal is outta time....

Personally wont deal with this guy again.. and I am not alone..

__________________

Agent X20

lmisbtn

Virginfans sent me a damaged plane too (a small blemish on the rear upper fuselage of a 1/400 747). He tried the old 'must have happened in the post' routine on me too but the inner and outer packaging was perfect . He wouldn't budge so I started a Paypal claim.

Start a claim with Paypal forthwith explaining that the inner packaging and outer parcel was in good condition but the paint of the plane was severely damaged (your plane is in a much worse state than mine was).

Paypal ruled in my favour and I got my payment refunded in full, although I had to swallow the cost of sending the damaged item back to him.

I'll never deal with the guy again - even if he's selling IF200s BIN for a quid.

Good luck.

Agent X20

Thats why these sods try and string you along with delaying tactics as to postal checking etc etc.... If you are gonna claim then get it in with paypal.... otherwise you will time out with the likes of Paypal......

(Perhaps now some other sellers can see why the collecting community get a little tense when it takes two weeks for a model to traverse 50 miles and we receive little communication apart from oops sorry I'll post it on XXXday..which then gets put back and back...... I can assure you its nothing personal but I aint gonna get stung again by the likes of Scott Ellison - can I have my ochre 707 please.... you had my money.. gave all the excuses... one day...)

__________________

Agent X20

lmisbtn

Precisely. Time is your enemy here smanish. Get the claim in with Paypal asap. I usually hold my tongue regarding public discussion of sellers but Virginfans sins come up time and again (and not just on this forum).

He will string you along until the time for a paypal and/or ebay dispute has passed and the three months has passed for you to leave feedback with promises of a resolution.

Phantom

The damage you have there is a typical seamline damage.
The IF200 747 fuselage is made of two halfes. Upper and lower fuselage half are held together by six screws and the seam gets puttied.
After this, the model is coated by a rather thick and crisp oven baked color (white on your PA) that perfectly hides scratches and the seam.

There obviousely went something wrong with this one. Normally, you'd have to drop the model to get an impact strong enough to cause a crack along the seamline.
On yours I could imagine that under some conditions the fuselage halfes get some strain/tensions (correct wording?) when being screwed together. If the ready model is transported or exposed to heat, those tensions might "work" resulting in cracks in the brittle coat along the seam.

I'm afraid there's not much you could do to really fix it.

Below is a pic of a model I got via ebay - there's absolutely no way to fix such a damage other than completely stripping and starting from scratch. According to the seller it was accidently dropped.

Attached Thumbnails

 

smanish

Thanks guys for all the help. Really appreciate it. He has already escalated this to Paypal resolution center and currently only one month has passed since the transaction. Silly thing is I can't write any more description about the defect once the claim is submitted. Hopefully I will find some ways to add some more notes and links to this discussion.

Thanks all,

__________________
Cheers,
SOM

http://www.diecastaircraftforum.com/...tion-6184.html

Aviaction

Sorry, but I made the mistake of buying off this guy once. Never again.
All I got was a "DIY" Inflight Alitalia DC8.

Plus a similar experience recently with another model from a seller, who took over a week before posting a model. no emails. nowt. Then when it did arrive the box was just wrapped in paper. No outer box. no bubble wrap. So badly damaged box and worse damaged/bent undercarriage. Have accepted just isn't worth pursuing.

__________________
FLY TW@