Question about Eztoys!

smoothjazz · 01-29-2008, 02:08 AM

Before I ask, if this thread is not appropriate in any way, I apologize in advance and please move to correct forum,
but I personally wanted to ask my fellow members especially in 1/200 scale forum.

Hello guys,

Those of you have experience with eztoys, please give me some tip.

I do have couple of models I want to order from eztoys.
I do not have any experience with them, so I just wanted to make sure on few things.

When I order anything from a store I don't have any experience,
I always send an email to check make sure they actually have the items,
regardless of their listing status (even they say, "in stock").

Actually this is not the first time trying to contact them to order,
I've sent couple of emails, but they never reply back.

For those who has experience with eztoys,
Their listing status are most likely correct? or not?
Are they fast in processing the order and ship the items right away?
Please let me know,

Btw, I can't remember when, but I think I've seen DAC member from
eztoys itself. If yes, please send me a PM so I could send you some
questions.

titanic777 · 01-29-2008, 02:53 AM

Order from extoys on many occassions from Australia and havn't had a single problem. You can get the odd sold out model from them.

smoothjazz · 01-29-2008, 03:21 AM

I've just sent an email by their website. Hopefully this time, they would answer...

ANA Mohican · 01-29-2008, 03:22 AM

Good seller. I never had a problem.
Communication is good. I always get my replies within 24hrs.
Listings are not all up-to-date. However, He will let you know when the item is out of stock.

Overall, Very Good.

smoothjazz · 01-29-2008, 03:34 AM

Quote:

Originally Posted by ANA Mohican

Listings are not all up-to-date. However, He will let you know when the item is out of stock.

That was what I'm worried about,
but well I just want to make sure that what I'm ordering is in stock.
I don't want to check out and pay for sold out items and have to dispute.

Making order for sold-out items and having them change to other models
or refund processing is what I hate the most...

ANA Mohican · 01-29-2008, 04:19 AM

Quote:

Originally Posted by smoothjazz

That was what I'm worried about,
but well I just want to make sure that what I'm ordering is in stock.
I don't want to check out and pay for sold out items and have to dispute.

Making order for sold-out items and having them change to other models
or refund processing is what I hate the most...

I forgot to mention that EzToys only charges when the Item actually ships. You won't be charged during the check-out process.

karun83 · 01-29-2008, 06:59 AM

yeah ANA-MOHICAN is right wid tat..eztoyz do not have an updated stock check on their website!! I remember ordereing a NorthWest Airlines B744 - World Plane by Hogan some time back, for which their site mentioed tat it was in stock.. but when i placed my order the next day i got an email saying my order has been cancelled... when i enquired i was informaed that it was no longer produced and is out of stock!! so u see i never actually ordered anything from them since then!! but i dont think therez any other problem...

C-Rex · 01-29-2008, 09:18 AM

My experiences with EZtoys.
They are very good, good communication.They haven't skipped a single email from me.You should try and talk with "KAM", he's the one answering all my emails..

Their listing status are most likely correct? or not?
Well the Eztoys have two real stores in San Diego, CA plus their eztoys online store system, I'l told that sometimes items gets sold out in the real stores before EZtoys perform their nightly update with the online store database. So it depends really whoelse is wanting your "item".

I once made an order with them. Here's the deal. I purchased about 7 models, I checked out with 7 models, but NOT charged untill the actual ship out. The seller emails me and says :the 7th model was sold out, the 7th model was purchased and bought from the real store by another buyer, hence the not last minute update on the database. EZtoys asks me if I want a replacement for the missing item on the order ? I said no, they then send the package with 6 models, charged 6 models on my creditcard.

Basically their online store is based on what items are in the real stores, if the item is sold out on the real store, I think it takes about 6-7 hours before it is UPDATED on the online store.

Are they fast in processing the order and ship the items right away?
So far, yes I can say they do process the order fast, I normally get my package 8-10 days later. Thumbs up on that.

I can't remember when, but I think I've seen DAC member from eztoys itself.
There's DAC usernames with "eztoys" or "KAM" in here. But just to be sure, contact the website. eztoyz@eztoyz.com

Jazz, I hope this helps.

/Regards
CREX

D-AIHC · 01-29-2008, 09:51 AM

Quote:

Originally Posted by smoothjazz

Btw, I can't remember when, but I think I've seen DAC member from eztoys itself.

Ben, this is the user profile you're talking about:

View Profile: eztoyz.com

Good luck with your order!

smoothjazz · 01-29-2008, 09:17 PM

Thank you so much you guys for all the help and advice...

smoothjazz · 01-29-2008, 11:25 PM

Just got an email finally...

I asked for 3 models, but all sold out.
The models were listed as "in stock" before I asked.

This is why we all need to check before any order from anywhere.
Guess I'll have to order with eztoyz some other time.

Bill G · 01-29-2008, 11:31 PM

Bummer on the 3 models being sold out. Which ones are you looking for?

Kam's a great guy. I visit his shop at Horton Plaza when I have SAN layovers. He always gives me the internet price instead of the store price.
I have 4 SAN layovers in Feb. Looking forward to adding to my collection.

Bill

smoothjazz · 01-29-2008, 11:34 PM

Quote:

Originally Posted by Bill G

Bummer on the 3 models being sold out. Which ones are you looking for?
Kam's a great guy. I visit his shop at Horton Plaza when I have SAN layovers. He always gives me the internet price instead of the store price.
I have 4 SAN layovers in Feb. Looking forward to adding to my collection.
Bill

I have no doubt Bill...
It just that what I was looking for are not there anymore that's all.

eztoyz.com · 01-30-2008, 06:28 PM

Thank you all for your kind words.

My dirct email is:

info@eztoys.com

&

as always I check my emails at least twice a day.

BSRD
Kam
eztoys.com

01-29-2008, 02:08 AM	#1
smoothjazz More Korean Air in 1/200! Join Date: Nov 2001 Location: SEOUL KOREA Posts: 6,233	Question about Eztoys! Before I ask, if this thread is not appropriate in any way, I apologize in advance and please move to correct forum, but I personally wanted to ask my fellow members especially in 1/200 scale forum. Hello guys, Those of you have experience with eztoys, please give me some tip. I do have couple of models I want to order from eztoys. I do not have any experience with them, so I just wanted to make sure on few things. When I order anything from a store I don't have any experience, I always send an email to check make sure they actually have the items, regardless of their listing status (even they say, "in stock"). Actually this is not the first time trying to contact them to order, I've sent couple of emails, but they never reply back. For those who has experience with eztoys, Their listing status are most likely correct? or not? Are they fast in processing the order and ship the items right away? Please let me know, Btw, I can't remember when, but I think I've seen DAC member from eztoys itself. If yes, please send me a PM so I could send you some questions. __________________ BENJAMIN MY COLLECTION http://www.diecastaircraftforum.com/...tion-1179.html

01-29-2008, 02:53 AM	#2
titanic777 My diecast obsession Join Date: Aug 2006 Location: New South Wales Posts: 18	Re: Question about Eztoys! Order from extoys on many occassions from Australia and havn't had a single problem. You can get the odd sold out model from them.

01-29-2008, 03:21 AM	#3
smoothjazz More Korean Air in 1/200! Join Date: Nov 2001 Location: SEOUL KOREA Posts: 6,233	Re: Question about Eztoys! I've just sent an email by their website. Hopefully this time, they would answer... __________________ BENJAMIN MY COLLECTION http://www.diecastaircraftforum.com/...tion-1179.html

01-29-2008, 03:22 AM	#4
ANA Mohican Made in Japan Join Date: Oct 2007 Location: Honolulu, in Grass Hut Age: 40 Posts: 81	Re: Question about Eztoys! Good seller. I never had a problem. Communication is good. I always get my replies within 24hrs. Listings are not all up-to-date. However, He will let you know when the item is out of stock. Overall, Very Good.

01-29-2008, 06:59 AM	#7
karun83 V T - E B N Join Date: Aug 2007 Location: New Delhi Posts: 508	Re: Question about Eztoys! yeah ANA-MOHICAN is right wid tat..eztoyz do not have an updated stock check on their website!! I remember ordereing a NorthWest Airlines B744 - World Plane by Hogan some time back, for which their site mentioed tat it was in stock.. but when i placed my order the next day i got an email saying my order has been cancelled... when i enquired i was informaed that it was no longer produced and is out of stock!! so u see i never actually ordered anything from them since then!! but i dont think therez any other problem... __________________ -> See Karun's Fleet --------------------------------------- AC Air-India B-707 'Everest' wanted AC Air-India Connie wanted ---------------------------------------

01-29-2008, 09:18 AM	#8
C-Rex Registered User Join Date: Oct 2007 Posts: 1,275	Re: Question about Eztoys! My experiences with EZtoys. They are very good, good communication.They haven't skipped a single email from me.You should try and talk with "KAM", he's the one answering all my emails.. Their listing status are most likely correct? or not? Well the Eztoys have two real stores in San Diego, CA plus their eztoys online store system, I'l told that sometimes items gets sold out in the real stores before EZtoys perform their nightly update with the online store database. So it depends really whoelse is wanting your "item". I once made an order with them. Here's the deal. I purchased about 7 models, I checked out with 7 models, but NOT charged untill the actual ship out. The seller emails me and says :the 7th model was sold out, the 7th model was purchased and bought from the real store by another buyer, hence the not last minute update on the database. EZtoys asks me if I want a replacement for the missing item on the order ? I said no, they then send the package with 6 models, charged 6 models on my creditcard. Basically their online store is based on what items are in the real stores, if the item is sold out on the real store, I think it takes about 6-7 hours before it is UPDATED on the online store. Are they fast in processing the order and ship the items right away? So far, yes I can say they do process the order fast, I normally get my package 8-10 days later. Thumbs up on that. I can't remember when, but I think I've seen DAC member from eztoys itself. There's DAC usernames with "eztoys" or "KAM" in here. But just to be sure, contact the website. eztoyz@eztoyz.com Jazz, I hope this helps. /Regards CREX

01-29-2008, 09:17 PM	#10
smoothjazz More Korean Air in 1/200! Join Date: Nov 2001 Location: SEOUL KOREA Posts: 6,233	Re: Question about Eztoys! Thank you so much you guys for all the help and advice... __________________ BENJAMIN MY COLLECTION http://www.diecastaircraftforum.com/...tion-1179.html

01-29-2008, 11:25 PM	#11
smoothjazz More Korean Air in 1/200! Join Date: Nov 2001 Location: SEOUL KOREA Posts: 6,233	Re: Question about Eztoys! Just got an email finally... I asked for 3 models, but all sold out. The models were listed as "in stock" before I asked. This is why we all need to check before any order from anywhere. Guess I'll have to order with eztoyz some other time. __________________ BENJAMIN MY COLLECTION http://www.diecastaircraftforum.com/...tion-1179.html Last edited by smoothjazz; 01-29-2008 at 11:27 PM.

01-29-2008, 11:31 PM	#12
Bill G Insane Collector Join Date: Aug 2000 Location: Springfield, MO Posts: 1,210	Re: Question about Eztoys! Bummer on the 3 models being sold out. Which ones are you looking for? Kam's a great guy. I visit his shop at Horton Plaza when I have SAN layovers. He always gives me the internet price instead of the store price. I have 4 SAN layovers in Feb. Looking forward to adding to my collection. Bill __________________ *Ozark Flies Your Way* FEES DON'T FLY AT SOUTHWEST

01-30-2008, 06:28 PM	#14
eztoyz.com Collector Join Date: Jul 2000 Location: San Diego, CA Posts: 58	Re: Question about Eztoys! Thank you all for your kind words. My dirct email is: info@eztoys.com & as always I check my emails at least twice a day. BSRD Kam eztoys.com

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